Experience

• 

  The Boys'​ Latin School of Maryland

  • United States
  • Education Management
  • 100 - 200 Employee

  • Assistant to Head of Upper School and College Counseling

    • Jul 2021 - Present

  • College Counseling Assistant

    • Jun 2018 - Jun 2021

• 

  American Substance Abuse Professionals

  • United States
  • Public Safety
  • 1 - 100 Employee

  • Case Manager

    • Sep 2017 - May 2018

  • Office Manager

    • May 2016 - Sep 2017

    Manage incoming calls and greet visitors; Provide administrative support for the VP of Administrative Operations and Accounting Office; Enter and code billable services, produce invoices and maintain billing records; Enter and code sales receipts and vendor billing; Produce Collection Reports and follow up on overdue invoices; Manage Accounts Payable; Address claims inquiries for Accounting; Manage and order office supplies and maintain office equipment.

  • Aftercare Case Coordinator

    • Jan 2016 - May 2016

    Monitor the continuing care of individuals participating in a follow-up testing program; Interface with Corporate Management, Labs and External Test Collection sites; Coordinate follow-up testing appointments and track test results for approximately 100 cases monthly; Provide comprehensive compliance management and case documentation used in client’s employment disputes; Enter and document billable hours; Manage an average of 200 cases.

  • Assistant Case Coordinator/Aftercare Coordinator

    • May 2015 - Jan 2016

    Provide administrative support for Aftercare Case Coordinators and Case Managers; Assist with scheduling test appointments and obtaining test results; Complete Intake process for new cases; Interface with Treatment Programs and Facilities to confirm attendance and document treatment updates and counselor progress reports.

• 

  St. Paul's School for Girls

  • Brooklandville, MD

  • Volunteer Administrative Assistant

    • Jan 2015 - May 2015
    • Brooklandville, MD

    Provide administrative and clerical support to alumnae and development office staff; Maintain database records; Organize and prepare alumnae event materials; Review and edit stories and class notes for alumnae magazine.

• 

  DRADA (Depression and Related Affective Disorders Association)

  • Baltimore, Maryland Area

  • Peer Support Program Coordinator

    • Sep 2002 - Sep 2004
    • Baltimore, Maryland Area

    Coordinate peer support group; Recruit program volunteers; Collect, track and analyze patient and volunteer data; Maintain database; Develop patient filing system; Maintain confidential client and patient files; Answer phone inquiries, and provided referrals and resources to participants; Develop marketing materials; Update and maintain website; Attend area fairs and events to promote, market and recruit volunteers and participants for peer support program.

• 

  Mt. Washington Pediatric Hospital

  • Baltimore, Maryland Area

  • Saff Nurse, Infant Floor

    • Jan 2001 - Jul 2001
    • Baltimore, Maryland Area

    Manage care of critically-ill pediatric patients; Coordinate patient care with doctors; Maintain patient charts, and process and communicate change orders; Respond to critically-ill patient family’s questions; Provide educational materials and guidance on care and treatments; Provide referrals and direction.

• 

  First Town Mortgage Company

  • Timonium, MD

  • Receptionist

    • Jan 1996 - Dec 1996
    • Timonium, MD

    Welcome customers and respond to customer’s phone inquiries in a high-volume mortgage company’s central office; Provide administrative and clerical support for six mortgage agents including managing agent calendars and screening phone calls.