Experience

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  ALD Automotive Türkiye

  • Internal Control and Compliance Manager

    • Dec 2020 - Present

• 

  ManpowerGroup

  • Istanbul, Turkey

  • Ethics, Risk and Compliance Manager

    • Feb 2020 - Nov 2020
    • Istanbul, Turkey

    • Managing all brands’ Risk and Compliance activities under Manpower Group• Ensuring completion of mandatory trainings (Code of Business Conduct and Ethics & Data Protection, Privacy, and Information Security & Anticorruption and Bribery) within the company• Maintaining / updating the required licences for the company• Fulfilling the responsibilities of Data Protection Officer (DPO)• Execution of KVKK (Data Protection law) compliance activities within the company• Working closely with external lawyers /contact point for company legal affairs• Managing the inhouse client tool and global candidate portal.• Managing the process for Real Estate, Administrative Affairs, Contract Management and Procurement• Conducting periodic reports and reviews for regulatory compliance• Follow-up insurance process for the company and the associates

• 

  Sigorta Cini

  • Operational Risk and Compliance Manager

    • Nov 2014 - Feb 2020

    * Facilitation of project, process, fraud and security risk assessments* Implementation of Group policies in Compliance and Operational risk area: Gift, Entertainment and Anti-Bribery policy, Whistleblower Policy, Incident Management and Reporting, etc.* Execution of annual Compliance monitoring and training plan* Preparation of reports for local and Corporate management* Participating in business sponsored projects to provide operational risk and compliance advice* Preparation/update of company Business Continuity Plan, Crisis Management Plan and Security Plan * Facilitation of monthly Risk Committee* Review of Company Compliance Charter on a regular basis* Root cause analysis of incidents and periodically sharing lessons learnt documents of occurred incidents * Risk mitigating actions tracking* KVKK (Data Protection Regulation) implementation* Key risk indicators Monitoring* Responsible for 3rd Party due dilligence process* Pre & Post employee screening * Control testing activities for all departments

• 

  HSBC

  • Business Risk and Control Management Senior Specialist

  • Business Risk and Control Management Senior Specialist

    • Jul 2013 - Oct 2014
    • Business Risk and Control Management Senior Specialist

    • Sales Quality - Quality Assurance studies and providing input to SQ Review Committee• Monitoring of first line of defense risk mitigating actions• Ensuring effective performance of operational risk management within RBWM first line of defense.• Preparation of annual control monitoring plans and execution of key control testing activities of Retail Banking and Wealth Management (RBWM) functions• Ensuring all key risks within RBWM operations and activities are identified, mitigated and monitored by an appropriate control environment that is commensurate with its risk appetite.• Ensuring that key controls are being adequately monitored including timely escalation and reporting for the country• Responsibility for business risk compliance with Group standards, regulatory and Group Audit requirements in respect of business risk control.

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  ING Bank Turkey

  • Operational Risk Management/Specialist

    • May 2010 - Jul 2013

    • Collecting/analyzing/reporting of operational risk loss data for all departments of the bank• Execution of Risk and Control Self Assessments studies (both facilitation and analysis)• Preparation of monthly Risk Committee agenda• Managing data quality and maintenance of operational risk loss database system.• Managing the process of analyzing the risks of new products/sales services of the bank• Reviewing and update of Key Risk Indicators (KRI) with departments.• Risk mitigating actions follow-up• Conducting Key control tests• Execution of SOX Quality Assurance

• 

  Akbank

  • Management Trainee - Affluent Banking Assistant Manager

    • Aug 2008 - May 2010

    • Responsible for originating and managing new and existing client relationships consisting of credit, deposit products, investment instruments and cash management services• Managing banking operations of a customer portfolio comprising private (affluent) segment customers • Managing customer’s expectations and effectively engage in difficult discussions with customers• Conducting cross-sales activities via strict pursuit of the banking services requirements of the customer portfolio.• Originating new opportunities for cross-sell and safeguard existing customer business• Implement calling plans, call tracking, and joint pipeline reviews to ensure maximum deal origination is taking place across the entire client base• Regular follow-up of dynamics of the local financial markets, banking industry and regulatory environment.