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Zsuzsanna (Susan) Regoczi is a seasoned professional with a unique blend of academic and industry expertise. As a holder of the Manufacturing Operations Certificate and Nonprofit Essentials Certificate, she brings a strong foundation in project management, leadership, and organizational development. With a Bachelor of Arts with Distinction in Sociology with Social Research Concentration and Anthropology minor from the University of the Fraser Valley, Susan has developed a deep understanding of human behavior, cultural nuances, and social dynamics. Throughout her career, Susan has demonstrated exceptional skills in data analysis, research, and qualitative and quantitative research methods. Her experience in various industries, including non-profit, healthcare, and education, has equipped her with the ability to navigate complex systems, build strong relationships, and drive results-oriented projects. As a certified holder of the 49CFR and TDG certifications, Susan is well-versed in ensuring compliance with regulatory requirements. With a strong proficiency in English and Hungarian, Susan is an effective communicator and collaborator, able to bridge cultural and linguistic divides. Her exceptional leadership and project management skills have earned her a reputation as a trusted and results-driven professional, capable of driving strategic initiatives and delivering exceptional outcomes.

Credentials

  • Manufacturing Operations Certificate
    NorthWest Skills Institute
    Sep, 2020
    - Apr, 2026
  • Nonprofit Essentials Certificate
    NonprofitReady
    Nov, 2019
    - Apr, 2026
  • 49CFR
    Global Hazmat
    Nov, 2022
    - Apr, 2026
  • TDG
    Global Hazmat
    Nov, 2022
    - Apr, 2026
  • WorkSafe BC Occupational First Aid Level 1.
    TTF EDUCATION SERVICES PRIVATE LIMITED
    Jan, 2018
    - Apr, 2026

Experience

    • Product Compliance Specialist
      • Jul 2020 - Present
      • Canada

      ・ Researches and analyzes relevant related regulations in existing and future sales countries. Evaluates information and sets importance.・ Secures that all products/materials are in line with customer expectations, global regulations as well as company policies.・ Sets, implements, updates, and follows up on requirements, routines, methods, and guidelines connected to compliance of fertilizers and bio-stimulants.・ Works proactively to improve weak points, identify new potential risks and avoid problems reoccurring.・ Provides technical assistance to cross functional groups such as R&D, product development, marketing, customer service, and procurement regarding compliance issues and initiatives.・ Cooperates with relevant external parties like working groups, standard organizations, and authorities.

    • Senior Executive Administrative Assistant
      • Aug 2019 - Nov 2019
      • New Westminster

      Provided senior level support to the Directors and Managers and assisted in the operation of the Lookout Administration Office. ・ Provided a wide range of complex office administration and support to Managers and Directors in all areas of Society Administration including research, statistics, reporting, accreditation, purchasing, policies and procedures. ・ Served as principal administrative contact and liaison with all Society constituents and external contacts.・ Developed, implemented and administered office systems and procedures. Established office procedures, policies and operations. Interpreted and communicated policies and processes.・ Performed research work and summarized findings. Gathered and analyzed information required for reporting. ・ Managed statistical information per program to ensure that practices are followed to ensure accuracy, completeness and timely reporting by due dates. Assisted in the addressing of incidents and complaints in a timely and fair manner by gathering information and following up with requests.・ Reviewed, assessed, routed, answered and monitored follow up action steps on correspondence. Created and maintained filing systems. Performed record management duties. ・ Provided wide ranges of support including keyboarding, composing and editing letters, memos, reports, presentations, cases. ・ Used multiple technical applications including word processing, database management, spreadsheets, graphics and presentation software, electronic calendar, email, and other technical/scientific applications. Used Internet, including web maintenance and design.・ Served as principal contact and source of information for customers of the Society, clients, staff and external customers.・ Managed complex calendars, arranges for meetings, appointments and travel arrangements. Coordinated events, including training and conferences.・ Answered and routed phone calls, mail and e-mail messages and handled wide-range information dissemination.

  • Abbotsford Community Foundation
    • 201-2890 Garden St. Abbotsford
    • Executive Assistant & Student Awards Coordinator
      • Feb 2019 - Aug 2019
      • 201-2890 Garden St. Abbotsford

      Performed a wide range of project coordination, executive support, research and office management activities to support ACF’s mission to inspire philanthropy and impacting future generations through grants and scholarships.• Coordinated the development, deployment, administration, advertising and communication of the ACF Student Awards program (including scholarships and bursaries) through liaising with fund- holders, educational institutions, and other agencies. Primary responsibilities included coordinating award creation and criteria revision; the creation, deployment and advertising of award applications; award adjudication and payments; awards policy; and ensuring compliance with policies and standards. • Acted as a contact person for current and potential donors.• Managed the student award database system including maintaining financial and contact information updates; analysis of large-volume data; and generation of regular and ad-hoc reports.• Created, revised and edited website content.• Provided financial reporting and accounting support. • Engaged and coordinated in planning meetings, events, activities, managed information of a sensitive and confidential nature.

    • Program Administrative Assistant
      • Feb 2018 - Feb 2019
      • Abbotsford

      Supported the work of Elizabeth Fry Society, a leading non-profit committed to advocating and providing services for all criminalized and imprisoned women, as well as those at risk of coming into conflict with the law. Performed a wide range of research, office management, and client service activities to facilitate efficient operation of EFry programming.• Fulfilled financial duties, including petty cash and expense reports, invoices and purchase orders. • Processed monthly bills and sent them to government agencies and health authorities for payment. Researched and solved billing problems.• Verified all patient eligibility, authorizations and claim information prior to admission.• Processed requests for reimbursements, orders, maintenance contracts, repairs, deposits and payment of invoices.• Reviewed client applications, conducted interviews and gathered information from clinical histories and other sources; contributes to offer decisions. • Provided regular statistical reports as requested based on external and internal requirements/needs; performs ad hoc reporting functions. • Reviewed data to ensure data integrity, accuracy, and validity; compiles and prepares project progress and outcomes.• Maintained relationships with government agencies and community organizations to enhance client success.• Scheduled meetings, reviews, and travel arrangements.

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Sep 2016 - Dec 2016

      Investigated the various factors responsible for directly and indirectly increasing the rates of sexually transmitted infections in Canada.• Identified suitable techniques for the collection and analysis of data.• Contributed to team decisions about future research directions.• Performed in-depth research and analysis.• Conducted literature reviews.• Presented research to both technical and non-technical audiences.

    • Research Assistant
      • Sep 2016 - Dec 2016

      Assisted with a research project conducted by a faculty advisor. • Integrated, improved, and analyzed large databases using Excel.• Processed large volume data; conducted data analysis.• Helped with logistics related to conducting the research project.• Systematically organized and kept track of a large number of files and other materials.

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Council Representative
      • Jun 2015 - Jun 2016

      Provided liaison between the senior academic governance body for the College of Arts and the student community. • Participated in Council activities and voted on all motions brought to Council.• Promoted and maintained communications between the College of Arts Council and the student body.

    • Committee Representative
      • Jun 2015 - Jun 2016

      Provided liaison between the senior academic advisory body on curriculum-related matters and the student community. • Participated in Curriculum Committee activities and voted on all motions brought to Committee.• Reviewed the policies and procedures used and called attention to any irregularities.• Promoted and maintained communications between the College of Arts Curriculum Committee and the student body.

    • Policy Analyst
      • May 2015 - Aug 2015

      Assisted the Career Centre in the accreditation process of the Co-operative Education Program through the Canadian Association of Co-operative Education (CAFCE).• Researched, analyzed, and interpreted regulations and policies. • Drafted a comprehensive (approximately 1800 pages) accreditation application. • Communicated – both orally and in writing – my findings, analysis, and recommendations to the Director and the project team.• Interpreted statistical analysis results, generated tables and graphs using Excel.• Worked independently and with a team to track completion of project components and deadlines.

    • Research Assistant
      • May 2014 - May 2015

      Investigated the role of adult education in the revitalization of Scottish Gaelic Language and Culture in Canada. The research combined historical and contemporary ethnographic research, as well as literature research on the topic.• Conducted literature reviews and gathered relevant resources.• Designed, developed, and maintained a dedicated website for the research to store a collection of interviews, photos, and documents; and to support social networking capacities with public interaction through blogs and discussion boards.• Developed a Web-based archive for historic documents and material on the Scottish Gaelic-speaking Diaspora in Canada. • Created a survey to examine the role of adult education in cultural and language revitalization.• Analyzed and interpreted collected data; generated tables and graphs using Excel.• Transcribed interviews; recorded observational and historical data.

    • Customer Service Representative
      • May 2011 - May 2014
      • Chilliwack, BC

      Handled administrative and clerical work, including faxes, invoices, receipts, personal files, and inquiries.• Handled incoming calls and responded to queries and requests from customers and residents.• Assisted business executives in preparing business documents and memos as required; created marketing materials. • Generated tables and graphs using Excel. • Responded to emergencies from residents and staff.

    • Executive Assistant
      • Jan 1998 - Dec 2001
      • Budapest, Hungary

      • Created and maintained various databases; collected and collated information to create publications.• Participated in various research projects, for example, the timeliness of the courts and the jurisdiction of the local courts in Hungary.• Coordinated and set up high-level conference calls, council and management meetings, special events and travel arrangements for executives.• Answered a high volume of incoming calls and in-person inquiries from clients and colleagues; treated each person with respect and provided information and referrals.

Education

  • 2021 - 2021
    Royal Roads University
    Leading Projects in a Digital Environment Program
  • 2013 - 2017
    University of the Fraser Valley
    Bachelor of Arts with Distinction, Sociology with Social Research Concentration major; Antropology minor

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