Experience

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  Canada Border Services Agency

  • Montréal, Québec, Canada

  • Senior Officer Trade Compliance

    • May 2022 - Present
    • Montréal, Québec, Canada

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  Gouvernement du Canada

  • Advisor & system Analyst

    • Feb 2022 - Jun 2022

  • Business Expertise Consultant

    • Aug 2020 - Feb 2022

  • Business Expertise Advisor

    • Jan 2019 - Aug 2020

  • Integrity Service Investigator

    • Oct 2016 - Jan 2019

  • Commis de prestation de programmes et de services

    • Feb 2016 - Oct 2016

    Applying established procedures and guidelines related to the validation of information for both administration and program delivery. Analysing and validating data and/or documentation for accuracy, completeness and compliance. Carrying out fact-finding activities to research and retrieve information in order to determine entitlement or identify areas of apparent misuse of funds/benefits. Obtaining, inputting, maintaining and extracting data and documentation related to applications, claims, invoices, requisitions and other administrative forms. Communicating with clients and employers to obtain and provide required information.Making payment or administrative decisions related to computer generated data on straight forward/non-complex applications that are complete and in compliance with the established criteria, procedures, guidelines and system authorities (e.g. adjudication of clerical audits to determine overpayment). Referring cases as per clearly established procedures and guidelines to the appropriate level for decision.Identifying, preparing reports and referring complex cases to the appropriate level for decision within clearly established procedures and guidelines. Coordinating logistics for meetings/sessions, or committees (e.g. scheduling location, participants and follow-up).

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  Canada Post / Postes Canada

  • Région de Montréal, Canada

  • Delivery Planning Officer

    • Mar 2015 - Jan 2016
    • Région de Montréal, Canada

    Courrier planning and Delivery Operations in the Metropole of Montreal including North and South shore.

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  Sears Canada

  • Merchandise Flow and Inventory Manager

    • Feb 2014 - Feb 2015

    Dispatch, Reception and Pick-up coordionation and schedule; Follow-up with transport's agent and clients; Supervision of personnel; Support to sales department; Continual improvement of logistics procedures. MPT and Inventory coordination. Stock and warehouse Management.

  • In Stock Service Leader

    • Sep 2011 - Feb 2014

    Dispatch, Reception and Pick-up coordionation and schedule; Follow-up with transport's agent and clients; Supervision of personel; Support to sales department; Continual improvement of logistics procedures.

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  The Home Depot Canada

  • Québec, Canada

  • Dispatch Coordinator

    • Sep 2011 - Sep 2011
    • Québec, Canada

    Dispatch, Reception and Pick-up coordionation and schedule; Follow-up with transport's agent and clients; Updates in ERP system.

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  DB Schenker

  • Logistics Coordinator

    • Mar 2011 - Apr 2011

    •Data and logistics information systems management.•Cost and pricing of logistics services.•Legal issues pertaining to road transport. •Supply chain and stock management processes.•Domestic movement of goods.•Organizing transportation of HAZMAT.•Sourcing and organizing interprovincial and international transportation of goods.•Warehouse management, inventory control and shipping-receiving.

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  Al Jaber Group

  • United Arab Emirates
  • Construction
  • 700 & Above Employee

  • Quality Management Representative

    • Dec 2004 - Aug 2009

    •Control and maintain Quality Management System•Revise and update company manual and procedures and Project Quality Plan (PQP).•Conduct internal audit prior to ISO 9001:2008 annual external audit

  • Administrative Officer

    • Jan 1999 - Dec 2004

    Administrative Ability:•Set, implement and execute general office duties.• Suggest various procedures to enhance administrative performance.• Prepare tender documents.• Ensure proper document control (EDMS, classification, archiving, ...)Customer Service Ability:•Conduct performance surveys for continuous improvement of customer service.• Prepare and follow-up customer requests.• Prepare supplier and subcontractor contracts