See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Zoran Poznanovic is a seasoned collection agent with 20+ years of experience in managing receivables portfolios, negotiating with debtors, and resolving disputes. He has a strong background in sales, marketing, and operations, with a degree in Economics from the University of Banja Luka.

Experience

  • EOS Matrix Serbia
    • Belgrade, Serbia
    • Collection Agent
      • Jan 2011 - Aug 2018
      • Belgrade, Serbia

      Managing receivables portfolio in B2C, B2B, Banking and DP SME sector; Collection of overdue receivables; High-delinquency billing negotiations; Mediation – Settlement – for non-performing receivables NPL;Managing customer complaints; Design receivables collection campaigns; Preparation of strategy for negotiations with debtors;Training of newly hired agents;Unofficial Deputy Supervisor.

  • Rajkovicki izvori d.o.o.
    • Belgrade, Rajkovic - Mionica, Serbia
    • Co - investor & General Manager Operations - RAJ water
      • Jul 2003 - Sep 2010
      • Belgrade, Rajkovic - Mionica, Serbia

      Production and sale of bottled mineral water;Managing the project of the source and mineral water plant "RAJ voda"; Operational management of RAJ1, RAJ2, RAJ3 and RAJ4 sources; Operational management of mineral water plant construction; Operational management of the construction of the Rajkovic substation; Preparation of sale of sources RAJ3 and RAJ4 to DELTA INVESTMENT; Marketing and packaging; Participate in the creation and implementation of the sales strategy; Sales to Key Customers; Supervision of work and education of sales agents;Analysis of market trends and monitoring of competition activities; Control and responsibility of realization of sales and collection; Coordination of production and sales; Procurement of raw materials.

  • HEAVEN d.o.o.
    • Belgrade, Serbia; Milano, Italy
    • Co-owner & Sales Operations Manager
      • May 1996 - Jul 2003
      • Belgrade, Serbia; Milano, Italy

      Representative sale of Luxury Goods;Genny, Fendi, Yves Saint Laurent, Richard Tyler and Moreschi shoes, leather goods and assecories;Selection and purchase of seasonal collections; Touring international fashion fairs;Sales Management;Marketing;Retail Supervision;Education of sales staff.

    • Business Operations Manager
      • Sep 1991 - Jun 2001
      • Belgrade, Serbia

      Sale of fresh meat and meat products;Sales Object Group Manager; Retail and Wholesale Manager; Organization and management of direct and indirect sales channels; Participate in the creation and implementation of the sales strategy; Suggest price strategies; Category Management; HoReCa Sales; Sales to Key Customers; Product assortment promotions; Fair Activities;Coordination of the work of supervisors and sales agents in the field; Control and responsibility of realization of sales and collection; Analysis of market trends and monitoring of competition activities; Managing inventory and supply chains; Developing sales network; Education of sales staff; Direct management of a team of up to 100 employees; Managing a sales group of up to 300 employees;Turnover of 60-80% of the company's total turnover was achieved;Single-store sales record of 3,731,241.00 kg/year sold.

    • Commercial Sales Representative
      • Sep 1988 - Jul 1990
      • Belgrade, Serbia

      Marketing and printing;Packaging design;Organization and realization of promotional events; Organization of fashion shows;Organization of photo session.

Education

  • Univerzitet za poslovne studije Banja Luka
    Bachelor's degree, Economics
  • University of Belgrade
    Student, Physics
  • Matematička gimnazija Beograd
    Statistics

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Financial Services”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles