Bio
Experience
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EOS Matrix Serbia
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Belgrade, Serbia
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Collection Agent
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Jan 2011 - Aug 2018
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Belgrade, Serbia
Managing receivables portfolio in B2C, B2B, Banking and DP SME sector; Collection of overdue receivables; High-delinquency billing negotiations; Mediation – Settlement – for non-performing receivables NPL;Managing customer complaints; Design receivables collection campaigns; Preparation of strategy for negotiations with debtors;Training of newly hired agents;Unofficial Deputy Supervisor.
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Rajkovicki izvori d.o.o.
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Belgrade, Rajkovic - Mionica, Serbia
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Co - investor & General Manager Operations - RAJ water
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Jul 2003 - Sep 2010
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Belgrade, Rajkovic - Mionica, Serbia
Production and sale of bottled mineral water;Managing the project of the source and mineral water plant "RAJ voda"; Operational management of RAJ1, RAJ2, RAJ3 and RAJ4 sources; Operational management of mineral water plant construction; Operational management of the construction of the Rajkovic substation; Preparation of sale of sources RAJ3 and RAJ4 to DELTA INVESTMENT; Marketing and packaging; Participate in the creation and implementation of the sales strategy; Sales to Key Customers; Supervision of work and education of sales agents;Analysis of market trends and monitoring of competition activities; Control and responsibility of realization of sales and collection; Coordination of production and sales; Procurement of raw materials.
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HEAVEN d.o.o.
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Belgrade, Serbia; Milano, Italy
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Co-owner & Sales Operations Manager
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May 1996 - Jul 2003
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Belgrade, Serbia; Milano, Italy
Representative sale of Luxury Goods;Genny, Fendi, Yves Saint Laurent, Richard Tyler and Moreschi shoes, leather goods and assecories;Selection and purchase of seasonal collections; Touring international fashion fairs;Sales Management;Marketing;Retail Supervision;Education of sales staff.
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BIM Slavija - Belgrade meat industry
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Belgrade, Serbia
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Business Operations Manager
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Sep 1991 - Jun 2001
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Belgrade, Serbia
Sale of fresh meat and meat products;Sales Object Group Manager; Retail and Wholesale Manager; Organization and management of direct and indirect sales channels; Participate in the creation and implementation of the sales strategy; Suggest price strategies; Category Management; HoReCa Sales; Sales to Key Customers; Product assortment promotions; Fair Activities;Coordination of the work of supervisors and sales agents in the field; Control and responsibility of realization of sales and collection; Analysis of market trends and monitoring of competition activities; Managing inventory and supply chains; Developing sales network; Education of sales staff; Direct management of a team of up to 100 employees; Managing a sales group of up to 300 employees;Turnover of 60-80% of the company's total turnover was achieved;Single-store sales record of 3,731,241.00 kg/year sold.
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OZIS Marketing and Advertising
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Belgrade, Serbia
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Commercial Sales Representative
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Sep 1988 - Jul 1990
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Belgrade, Serbia
Marketing and printing;Packaging design;Organization and realization of promotional events; Organization of fashion shows;Organization of photo session.
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Education
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Univerzitet za poslovne studije Banja Luka
Bachelor's degree, Economics -
University of Belgrade
Student, Physics -
Matematička gimnazija Beograd
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