Experience

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  NorthWest Student Exchange

  • Seattle, Washington, United States

  • Regional Manager

    • Jan 2022 - Present
    • Seattle, Washington, United States

    Supervised and maintained a team of 30+ Area Coordinators to ensure NWSE exchange students were matched with suitable host families.Formulated strategies for the successful execution of multiple community and host family outreach projects, optimizing recruiting efforts and driving an increase in qualified prospects.Researched additional resources to strengthen NWSE program quality measures, guaranteeing the safety and satisfaction of all participants.Developed and implemented a comprehensive training program for Area Coordinators, teaching recruiting processes and best practices for working with host families.Provided support to students and host families throughout their program duration, ensuring successful outcomes.Developed strategic plans and marketing tools to increase local engagement with NWSE services.Monitored and enforced adherence to DOS & CSIET regulations, designing quality assurance control procedures resulting in 100% compliance.

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  AFS Intercultural Programs

  • Admission Manager

    • Jul 2012 - Mar 2020

    Over a span of seven years, I adeptly led the admissions processes for more than 300 international students annually, ensuring timely and seamless placement. I played an important role in researching and identifying market opportunities, leading to the conceptualization and development of innovative program ideas for both inbound and outbound segments of the AFS intercultural exchange and service portfolio.In collaboration with organizational leadership, network partners, and aligned entities, I was instrumental in shaping and designing effective and viable programs. My responsibilities also included guiding and supporting applicants throughout the admissions journey. This involved advising on country and program selection, clarifying application and visa procedures, and setting realistic program expectations.I meticulously reviewed and processed over 500 applications each year, ensuring accuracy, completeness, and adherence to format, which was critical in making informed acceptance decisions. Additionally, I facilitated webinars to thoroughly prepare applicants for their international experiences.As a key communicator, I coordinated with various departments to resolve unforeseen issues, while also providing leadership to seasonal staff in handling complex customer service scenarios. My role extended to mentoring and supervising local staff and volunteers, ensuring their efforts aligned with organizational objectives and contributed to the successful execution of programs throughout the year.

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  St. Patrick School of Santo Domingo

  • Preschool Counselor

    • Sep 2011 - Jul 2012

    Led the successful implementation of the district's guidance curriculum, enhancing student developmental learning through collaborative efforts with teachers.Pioneered individual and group counseling programs, significantly improving student personal, social, and academic development.Effectively coordinated with external resources, achieving a notable increase in student access to specialized support services.Demonstrated excellence in interpreting student assessment data, resulting in more effective goal-setting and planning guidance.Spearheaded the development and continual improvement of a comprehensive guidance program, fostering an inclusive and diverse educational environment.Maintained high standards of professionalism and compliance, ensuring ethical and legal adherence in all counseling activities.

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  Consejo Nacional para la Niñez y la Adolescencia

  • Social Worker

    • Dec 2010 - Sep 2011

    As an Adoption Support Specialist, I guided adoptive families through the adoption process, including agreement finalization and post-finalization, tailoring services to the unique needs of each child and family. My role involved careful assessment for services like mental health support and respite care. I maintained strict confidentiality in documentation and collaborated with multidisciplinary teams to analyze individual situations, I prepared comprehensive case reports for potential legal presentations and conducted in-depth interviews to develop personalized service plans, significantly enhancing the well-being of clients and their families.

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  Organización de Estados Iberoamericanos -OEI-

  • Program Coordinator

    • Oct 2010 - Feb 2011

    Cultivated relationships with community leaders and public agencies to promote programs within the community.Conducted comprehensive assessments and executed actionable plans to ensure program objectives met the needs of the population, leading to a 10% improvement in program effectiveness.Led efficient coordination of over 200 activities and events throughout the region.