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Zoë Sinclair is a seasoned administrative professional with extensive experience in customer service, sales, and team leadership. She holds qualifications in electrical installation, graphic design, and information technology. With a strong foundation in languages, Zoë has honed her skills in various industries, including retail, manufacturing, and entertainment.

Credentials

  • BIIAB Personal Licence
    Carmarthenshire County Council
    Jun, 2005
    - Apr, 2026
  • Student of the Year 2014
    Coleg Sir Gar

Experience

    • Permanent Lead
      • Oct 2021 - Present

    • Step up pick lead
      • May 2021 - Oct 2021

    • Warehouse Operative
      • Mar 2016 - May 2021

      Inbound Stower, Process Guide - Assisting the AM and leads with their daily duties. Working with the line loaders and being there point of contact. Liasing with outbound teams to provide containers for there shipping. June 2018, transferred to outbound pick to enhance my career and learn about the process. Pick trained and replen team. I will be looking to progress forward to pick instructor and look for advantages to train in shipping. Looking forward to learning a new process in the following weeks. Many more to come.

    • Step up Lead in Pick
      • Sep 2020 - Feb 2021

  • Amazon
    • Swansea, Wales, United Kingdom
    • Temporary Associate
      • Sep 2015 - Mar 2016
      • Swansea, Wales, United Kingdom

  • Stobart Davies ltd
    • Ammanford, Carmarthenshire
    • Editorial Assistant
      • Oct 2007 - Sep 2015
      • Ammanford, Carmarthenshire

      Customer Services, Invoicing, Sales, Updating website, Informing businesses of potential new books, Picking and packing,Taking paymentsUsing a PDQ, to take card payments.LiftingLiasing with Couriers to pick up packages.

  • Siop y Pentre
    • Glanamman
    • Shop Assistant
      • Jan 2007 - Feb 2009
      • Glanamman

      Shop Assistant, Cashier, Helping with customer enquiries, cleaning, unloading vehicles for deliveries, stocktake, pricing

  • Crewmint ltd
    • Ammanford, Carmarthenshire
    • Line assistant
      • Jan 2007 - Oct 2007
      • Ammanford, Carmarthenshire

      Packing Fruit on a line system, cleaning, wearing protective clothing due to food hygiene.

  • CEGIN PRODUCTIONS LIMITED
    • Pont Abraham Service Station
    • Shop Manager
      • Jun 2005 - Nov 2005
      • Pont Abraham Service Station

      Supervisor, Organize and interview prospective employees to work weekends.Order goods from Welsh producers in WalesLiase with Head office regarding Banking and customer enquiries.Count revenues at the end of the day and bank money every week.Making sure the place was clean and tidy.

  • Dewhirst
    • Capel Hendre, Ammanford
    • Line operator
      • Sep 2001 - Apr 2004
      • Capel Hendre, Ammanford

      Ironing, tagging, picking, helping the line manager

  • Stibo
    • Swindon, United Kingdom
    • Computer Operator
      • Sep 1997 - Sep 1999
      • Swindon, United Kingdom

      Computer operator, They have there own programme to learn and use, Team leader, Building catalogues, Liasing with project managers.

  • EMI Music
    • Swindon, United Kingdom
    • Packer
      • Jan 1996 - Nov 1997
      • Swindon, United Kingdom

      Packing cd's, temporary job,

  • Schneider Electric
    • Swindon, United Kingdom
    • Line Operator
      • Feb 1996 - Dec 1996
      • Swindon, United Kingdom

      Building consumer units,Line production, Using air guns, Attaching parts and finalising product.

  • Regal Cinema
    • Redruth, Cornwall
    • Usher
      • Sep 1990 - Sep 1993
      • Redruth, Cornwall

      Helping customers, Showing customers to seats,Locking up, Selling food,Cleaning up before the next show.

Education

  • 2011 - 2014
    Coleg sir Gar
    City & Guilds, Electrical Installation
  • 2006 - 2007
    Home Study
    Comptia IT
  • 1995 - 1996
    Swindon College
    City & Guilds, Information Technology,
  • 1993 - 1995
    CCTA Llanelli
    Higher National Diploma, Graphic Design
  • 1991 - 1993
    Falmouth School of Art and Design
    Bachelor of Technology (BTech), Graphic Design
  • 1981 - 1991
    Tremough Convent
    High School, Junior High/Intermediate/Middle School Education and Teaching

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