Experience

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  Cambio Healthcare Systems Ltd (UK and Ireland)

  • Reading, England, United Kingdom

  • Director of Customer Success, UK & Ireland

    • Nov 2023 - Present
    • Reading, England, United Kingdom

    Cambio delivers software products and services to the health and social care market, enabling our customers to deliver tomorrow's health care. Cambio are one of the largest suppliers in Scandinavia with a growing presence in the European market.Within the UK & Ireland, I manage a team of technical developers and configurators that are involved in the end to end customer journey; striving to deliver exceptional customer satisfaction from sales to implementation through to continued service experience.

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  Teamworks

  • United States
  • IT Services and IT Consulting
  • 300 - 400 Employee

  • Senior Manager, Consulting

    • Mar 2023 - Nov 2023

    Leading the global Smartabase consulting team across North America, Australia and Europe. Ensuring that we are delivering value, exceptional customer service and industry expertise to our Smartabase customers throughout their life cycle.

  • Manager, Consulting

    • Dec 2022 - Mar 2023

    Job update following Teamworks acquisition of Smartabase. I will continue to lead the European consulting team focused on developing and implementing the Smartabase platform with our clients to drive human performance

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  Smartabase

  • Australia
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Supervising Consultant, EU Human Performance

    • Sep 2020 - Jan 2023

    The Human Performance Consulting team here at Fusion Sport are focused on developing and implementing the Smartabase platform with our clients to drive human performance. Our clients include national sporting federations, olympic committees, professional sporting teams, military and performing arts programs. My role is to maximise the efficiency of the EU Human Performance Consulting team, to attract and develop quality staff and coordinate exceptional service to our clients.

  • Human Performance Consultant

    • May 2016 - Sep 2020

    My primary role as a Human Performance Consultant at Fusion Sport is to design, build and implement Smartabase for our clients to help them optimise human performance on and off the field. I work with professional sporting teams, national sporting federations, olympic committees and performing art companies across Europe, Middle East and Africa. Implementing best practice solutions in multi-disciplinary, multi-sport, high performing teams requires the ability to manage multiple customer projects, from stakeholder engagement and needs analysis to data management, analysis and reporting.

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  Taunton Tennis Centre

  • Performance Academy Coordinator

    • Aug 2015 - Nov 2016

    Coordinated the Performance Tennis Programme for 6-18 year olds; liaising with management staff, coaches, players and parents. Responsible for communicating the programme to all parties, acting as a point of contact, managing LTA funding and working with company income and expenditure targets.

  • Performance Tennis Coach

    • Jul 2013 - Nov 2016

    Primarily worked with high performance junior players, aged 6-18, on an individual and group basis. Implemented Sports Science support - nutrition workshops & on court psychology training.Worked with Lucy Shuker, Paralympic Wheelchair tennis player, on her Road to Rio where she won a doubles Bronze medal. Travelled to international tournaments, including Grand Slams. Lucy has reached a Singles Ranking high of number 5 and a Doubles Ranking of number 3 in the world

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  West Bromwich Albion Football Club

  • Sports Science Intern

    • Sep 2014 - Jun 2015

    Worked as a Sports Science Intern as part of my MRes qualification. Primarily responsible for collecting GPS data during Academy football matches. Data was utilised in my research project which examined the difference in match performance characteristics of youth football players competing in the U12 to U16 age groups.