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Zoe Kao is a seasoned sales and account management professional with 13+ years of experience in managing distributors and sales channels, driving revenue growth, and developing strategic partnerships. She holds a Bachelor of Science degree in Economics from National Central University and has native or bilingual proficiency in Mandarin/Chinese and professional working proficiency in English.

Experience

    • Taiwan
    • Computer Hardware Manufacturing
    • 300 - 400 Employee
    • Senior Account Manager / Channel Sales Division
      • May 2005 - Sep 2012

      Created continuously growing business partnerships with clients, including two of the top national distributors within the industry.- INGRAM MICRO (NYSE: IM), No. 1 National DistributorStabilized the new business and grew revenue from $600K to $1.2M dollars annually.- SYNNEX Corporation (NYSE: SNX), No. 3 National DistributorCreated business partnership from zero and grew revenue to $3.5M ~ $4M dollars per year.• Initiated coordination with people across different departments and companies and built a seamless systems for communication and cooperation between vendor and distributors.• Implemented various strategies for increasing sales in different verticals such as VAR, Gov/Ed, HPC, and DMR.• Initiated new business by engaging with new clients, negotiating and closing deals, fulfilling various requirements/demands, and by providing exceptional after-sales service with close follow-up to our clients.• Performed a broad range of customer service and technical assistant roles within the channel to provide support for our distributor’s representatives (200~300 reps each), resellers (which encompasses hundreds of sellers in various business segments) and end-users as needed.• Conducted routine customer visits and periodic product training to help engage the client’s sales force and deepen the relationship between vendor and client.

    • Account Manager / International Sales Division (Headquarters)
      • Oct 2002 - Apr 2005

      • Managed distributors and sales channel in Eastern Europe including the following countries:Czech Republic, Croatia, Hungary, Slovakia, Slovenia, Romania and Yugoslavia (Serbia and Montenegro).• 100% Responsible for setting the distribution pricing structure and tailor-made marketing strategy in each country.• Visited customers and worked to assure close and cooperative relationships.• Grew total sales revenue within the channel to 500% in less than three (3) years.• Awarded Best Sales Representative of 2003.

    • Buyer / Strategic Purchasing Dep. (Headquarters)
      • Sep 1999 - Sep 2002

      • Purchased standard and rare DRAM and NAND Flash integrated circuit chips in both standard and industrial grades in a manufacturing environment producing flash cards, storage products, and SSD’s.• Collected and analyzed market price trend, demand and supply information of the quickly fluctuating components through vendors for best cost to increase profit as much as possible.• Provided strategic planning recommendations of purchasing timing and proper price point with exceptional analytical skills for purchasing manager, CEO and GM.• Successfully negotiated price, terms and conditions in favor of company's best interest. • Placed over half to one million dollars purchase orders regularly and made sure all shipments were delivered on time.• Searched for short or rare items in the market and always found the crucial items for important sales orders.• Managed valuable vendors and recruited new vendors.• Monitored component inventory levels closely to keep sufficient stock without causing any costly oversupply.• Proficiently worked with Excel, Word, PowerPoint, Outlook and in-house ERP system. • Imported and received shipments from overseas when necessary.

Education

  • 1995 - 1999
    National Central University
    Bachelor of Science - BS, Economics

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Industry Focus. “Technology and Software Development”

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