Experience

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  DoubleDigit Sales

  • Toronto, Canada Area

  • Senior Corporate Facilitator and Coach

    • Nov 2012 - Present
    • Toronto, Canada Area

    - Deliver engaging and impactful workshops to a variety of audiences and industries, including: Financial Services, Insurance, Manufacturing, Wealth Management, Travel, Telecommunications, Credit Union, and Professional Services.- Effectively enable clients to deliver DoubleDigit Sales content through Train-The-Trainer sessions. - Work closely with individuals (at the leadership and individual contributor level) to coach and develop their skill sets, enabling them to enhance their success.- Support DoubleDigit Sales on business development activities, such as finalist presentations.

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  S.Holmes Training Solutions Inc.

  • Burlington, ON

  • Director: Coach and Facilitator

    • Aug 2012 - Present
    • Burlington, ON

    - Strategic consulting with a focus on leadership development, performance improvement, evaluation strategies, closing skill gaps, process improvement, and relationship management. - Contract facilitation with an emphasis on leadership development, sales, sales management, coaching, and customer service.- Coaching for executives, leaders/managers, and individual contributors.- Impactful and motivational speaking engagements.

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  Wells Fargo Bank

  • Relationship Manager

    • May 2010 - Jul 2012

    Responsibilities included:- Partnered with multiple lines of business to analyze learning opportunities and consult on strategies to eliminate identified deficiencies. - Presented learning proposals to business leaders which required the ability to sell the value and benefits of the plan. - Delivered impactful presentations during business meetings to mid-senior level managers.- Partnered with Learning and Development peers, within design and facilitation, to build courses and effectively deliver them to the business. - Monitored learning strategies’ effectiveness through measurement data.

  • Learning & Development Manager

    • Dec 2008 - May 2010

    Responsibilies included:- Managing relationships with multiple lines of business; building strategic plans on how to implement training initiatives that were designed to change the culture and maintain the momentum of the business throughout the year.- Managed seven facilitators that worked with multiple business lines. My role required me to leverage the diverse skill sets of my team, as well as collaborate with other resources in L&D and the business, to meet targeted goals and deadlines. - Development of facilitation team members which included leading Train-the-Trainer sessions for new courses, providing coaching on consultation with business partners, and providing facilitation feedback to help them grow and develop. - Facilitation of diversity, coaching, and leadership courses to senior leaders.

  • Learning and Development Consultant

    • Apr 2005 - Dec 2008

    - Integral part of multiple project teams providing leadership and a Learning and Development perspective to strategic initiatives. - Served as the lead Facilitator and Program Manager of sales and sales leadership development programs.- Consulted with different business representatives to ensure the courses we delivered continued to meet their needs.

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  Washinton Mutual Bank

  • Houston, Texas Area

  • Training Delivery Specialist

    • Dec 2002 - Apr 2005
    • Houston, Texas Area

    Responsibilities included:- Consulting with business partners to find out where disconnect was occurring within the Processing Centers and formulated solutions and strategies to improve the processes.- Facilitating technical and soft skill training classes to a diverse team base.