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Bio

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Zina Randolph is a seasoned hospitality professional with extensive experience in event management, customer service, and strategic planning. Based in Baltimore, Maryland, she has honed her skills in managing banquet operations, supervising staff, and coordinating logistics for large-scale events. With proficiency in Microsoft Office and languages such as English, Zina has a strong foundation in research, budgeting, and problem-solving. Her educational background includes an Associate of Science Degree in Information Technology and Computer Networking from Itt Technical Institute, as well as a Certified Data Entry Operator designation from Computer Communication Institute.

Credentials

  • Tips - Alcohol Awareness
    -

Experience

    • Assistant Banquet Manager
      • Jun 2014 - Present

      Prepare schedules and wage progress reports for employees. Prepare payroll and tip distribution for banquets. Assist in setup and break down of functions. Coordinate all food and beverages with appropriate departments. Recruit, hire and train banquet personal. Review menus and service with CSM. C...

    • Banquet Captain
      • Jun 2012 - Present

      As a Banquet Captain, I delegate staff assignment, ensure events are set properly, write event reports, floor patrol, complete performance reviews, assist banquet staff when needed, oversee houseman set-ups, enter act with on-site contact, make sure banquet checks are signed, resolve guests conce...

    • Banquet Captain
      • Mar 2007 - Jun 2012

      Duties include revenue recap, Delphi, manage cash bars, written reports, event set-up and brake down, delegate staff assignments, floor patrol, oversee houseman, make sure banquet check were signed, resolve guests complaint and concerns, checking with the kitchen, bridal attendant, serve guests, ...

    • Assistant Manager
      • Feb 2003 - Mar 2009

      Manage various accounts, enter payroll, accounts payable and receivable, sales calls, meetings with prospective clients, site inspections, staffing of temps, filling, typing, answer various phone lines, computer trouble shooting, made spread sheet using Microsoft excel, emails and type letters.

Education

  • 2006 - 2009
    Itt Technical Institute - Owings Mills
  • 1981 - 1983
    Computer Communication Institute

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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