Experience

• 

  Ministry of Justice - Qatar

  • Doha, Qatar

  • consultant

    • Oct 2014 - Present
    • Doha, Qatar

• 

  public security directorate

  • Director of Telecommunication and Information Technology Directorate

    • Dec 2013 - Oct 2014

    (1800 employee) responsible of managing four Sub Directorates : Telecommunication Directorate . Information Technology Directorate . Electronic Equipment Directorate . Telecommunications an Information Technology Academy.

  • Director of Information Technology Directorate

    • Jun 2013 - Dec 2013

    (480 employee) responsible of supervising the 24/7 service of the following systems : HR systems . Financial systems . Recording management systems. Personal and Vehicle Licensing systems. Residency management systems. Iris Guard systems. Finger print system. Archiving systems.

  • Director of Command & Control Center

    • Mar 2009 - Jun 2013

    Director of Command & Control Center (600 employee /Average of25000 emergency call per day) responsible of supervising the 24/7services of all command and control systems for three securityagencies ( PSD , Civil Defense & Gendarmerie) .- Head of committee for Unifying Emergency Numbers in Jordan .- Supervising the Backup Emergency Call Center .- Stage manager for CCTV national code Building .- Implement the new Command and Control framework:- Commenced on the execution of the general plan and sub plans.- Implemented and deployed the new Solutions.- Directed and facilitated the transformation and change process.- Developed personnel training curriculums, materials and trainers.- Directed and conducted office based and field-based training for policeunits, civil defense, gendarmerie and other related governmentsagencies.- Introduced ICS (Incidents Command System) and Joint OperationsConcepts into the doctrines and daily processes of Jordan’s mainhomeland security agencies (Police, Fire, Ambulance, Rescue andgendarmerie as well as other related government agencies).

• 

  public security directorate

  • Amman Governorate, Jordan

  • Director of Command & Control Project Management Office

    • 2007 - 2009
    • Amman Governorate, Jordan

    Director of Command & Control Project Management Office (30 employee(responsible for the following :- directing and managing the country wide engagement until itssuccessful implementation and deployment of command andcontrol center.- Managing more than 120 million dollars of infrastructure,assets, systems and efforts were invested for modernizing theCC framework to enable its successful launch and operations.- Conduct the Research and Study Phase and Processes.- Surveyed PSD’s and CDD’s existing capabilities, policies andprocedures related to the Command and Control Operations,whether for daily incidents or during crisis situations.4- Identified short comes in Police and Civil Defense fieldoperations.- Investigated enhancement opportunities, and the potentialenabling frameworks and technologies.- Conducted GAP analysis and identified mitigation measures.- Defined the general requirements and main guidelines the forthe new CC framework.- Prepared the high level strategic plans.- Defined projects and subprojects and identified phases andexecution priorities.- Prepared detailed plans for the projects.- Defined the new framework’s Concept of Operations, Policiesand Procedures, Roles and Responsibilities, SOPs and ResponsePlans.- Prepared RFP documents that were released in the Internationaland Local market.- Evaluated Tenders and Proposals and selected qualifiedsolutions.