Bio
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Topline AI
Zia Crowley is a seasoned sales and hospitality professional with extensive experience in managing reservations, sales, and customer service. She has a strong background in tourism and travel services management, with a degree from Lyceum of the Philippines University - Batangas. Zia has worked in various roles, including Reservations Agent, Front Office Manager, and Sales Development Representative, and has also founded her own business, That's My Boba.
Credentials
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Hotel Email Marketing Certification
RevinateDec, 2021- Apr, 2026
Experience
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Sales Account Manager
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Sep 2022 - Present
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That's My Boba
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Sparta, North Carolina, United States
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Founder/Owner
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Jul 2022 - Present
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Sparta, North Carolina, United States
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United States
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Software Development
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200 - 300 Employee
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Sales Development Representative
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Nov 2021 - Sep 2022
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Reservations Sales Professional
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Dec 2020 - Nov 2021
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United States
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Hospitality
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1 - 100 Employee
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Reservations Agent
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Jun 2019 - Nov 2021
Manages reservations of room bookings and inventory; sell and upsell hotel rooms and amenities; answer guest inquiries about vacation planning; manages FIT reservations; completes and organizes administrative duties
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Reservations Office Administrator
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Oct 2018 - Jun 2019
Manages reservations of room bookings and inventory; answer guest inquiries about vacation planning; manages FIT reservations; completes and organizes administrative duties
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DoubleTree by Hilton Grand Key Resort
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Key West, Florida
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Front Office Manager
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Apr 2019 - Jun 2019
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Key West, Florida
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Westwinds Inn Key West
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914 Eaton Street, Key West, FL
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Front Office Supervisor
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Apr 2018 - Oct 2018
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914 Eaton Street, Key West, FL
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Hilton
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Key West, Florida
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Guest Services Agent/ Night Auditor
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Dec 2016 - Dec 2017
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Key West, Florida
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Qatar Airways
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Qatar
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Airport Premium Lounge Attendant
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Oct 2014 - Oct 2016
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Qatar
Conducts food and beverage service to Premium and VIP Class passengers
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Education
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2008 - 2012Lyceum of the Philippines University - Batangas
Bachelor's degree, Tourism and Travel Services Management
Suggested Services
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Industry Focus. “Hospitality”
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References
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