Experience

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  Across The Harbour Bed & Breakfast Inn

  • Victoria, British Columbia

  • Co Manager

    • Apr 2009 - Mar 2015
    • Victoria, British Columbia

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  Waymarker Hospitality

  • Waterton Lakes National Park

  • General Manager

    • Mar 2008 - Mar 2009
    • Waterton Lakes National Park

    Waymarker Hospitality, Waterton Lakes National Park, Alberta4 Full Service Resort Hotels, 171 Total Rooms, (1 year contract)Responsible for the management and operation of four resorts and a licensed bistro in Waterton and a staff complement of 120 people in Waterton Lakes National Park as follows: The Kilmorey Lodge – an historic 23-room inn with fine dining restaurant and licensed lounge The Crandell Mountain Lodge – an historic 17-room inn Aspen Village Inn – a 51-room family resort Waterton Lakes Resort – a full service 80-room hotel and conference center with restaurant,lounge, banquet facilities and recreation center  Pearl’s Pantry – a 40 seat licensed bistro, bakery and internet café Staff housing for 120 peopleResponsibilities included:Daily operations and managementBudget preparation and accountabilityManagement of up to 130 staff and department headsPurchasing of equipment and suppliesManagement and supervision of on-site staff housing

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  April Point Resort & Spa on Quadra Island

  • Campbell River, BC

  • Duty Manager

    • May 2007 - Oct 2007
    • Campbell River, BC

    April Point Resort & Spa, Quadra Island, BC, (seasonal operation)Full Service, Seasonal Eco-tourism Resort, Spa and Marina, 56 RoomsResponsibilities included supervision of all departments and guest services at the resort, in the absence of departmental managers and supervisors during the evenings and late night hours

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  Rundle Mountain Lodge

  • Canmore, Alberta

  • General Manager

    • Mar 1998 - Jan 2007
    • Canmore, Alberta

    Rundle Mountain Lodge, Canmore, Alberta61 rooms & suites, recreational facilities, meeting and banquet rooms, staff housing(This hotel now operated by new owners since my departure)Responsibilities Included:Daily operation of the resortBudgeting, revenue management and bankingManagement of 25 team members and 3 managersPurchasing of equipment and suppliesPool and spa maintenanceManagement and supervision of staff housing

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  Acumen Tourism Consultants

  • Edmonton, Alberta

  • Partner/Business Consultant

    • Oct 1995 - Feb 1998
    • Edmonton, Alberta

    Developed business plans, marketing plans, sales strategies and promotional campaigns for tourism clients including provincial and federal government departments

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  Alberta Government (Economic Development And Tourism Department)

  • Edmonton, Alberta

  • Community Tourism Consultant

    • Oct 1987 - Sep 1994
    • Edmonton, Alberta

    Facilitated workshops and tourism action plans for municipal administrators, tourism operators and community interest groups throughout Alberta on behalf of the Government of Alberta

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  Travel Alberta (Government of Alberta Tourism Department)

  • Edmonton, Alberta

  • Manager Accommodation Inspections

    • Apr 1981 - Sep 1987
    • Edmonton, Alberta

    Managed the Travel Alberta accommodation inspection program which included the inspection of all tourist accommodation facilities in Alberta on behalf of the Government of Alberta

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  The Terrace Inn

  • Edmonton, Alberta

  • Director of Sales & Marketing

    • 1980 - 1981
    • Edmonton, Alberta

    The Terrace Inn, Edmonton, Alberta (now a Coast Hotel)Full-service corporate hotel/conference center, 223 rooms

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  Convention Inn

  • Edmonton, Alberta

  • Director of Marketing & Sales

    • 1979 - 1981
    • Edmonton, Alberta

    The Convention Inn, Edmonton, Alberta (now The Delta Edmonton South Hotel)Full-service corporate hotel/convention center, 237 rooms

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  Mayfield Inn

  • Edmonton, Alberta

  • Rooms Division Manager/Catering & Sales Consultant

    • 1977 - 1978
    • Edmonton, Alberta

    Mayfield Inn & Suites, Edmonton, AlbertaFull-service corporate hotel/conference center and dinner theatre, 322 roomsInitial position at Front DeskMoved to Sales & Catering Department after 6 months

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  Sheraton Le-St.Laurent Hotel

  • Longueuil, Quebec

  • Director of Sales & Marketing

    • 1974 - 1977
    • Longueuil, Quebec