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Zehra Khumushi is a seasoned supply chain and demand planning professional with extensive experience in managing operations, inventory, and procurement. She holds an MBA from the University of Mumbai and a BE in Electrical and Electronics Engineering from Nagpur University. With expertise in SAP, demand forecasting, and supply chain optimization, Zehra has worked with prominent companies like Kilne, JELD-WEN, Inc., General Mills, and Piramal Enterprises Limited.

Experience

  • Kilne
    • Toronto, Ontario, Canada
    • Operations Manager
      • Feb 2023 - Feb 2024
      • Toronto, Ontario, Canada

      - Online Cookware Sales using Shopify Cart.- Minimize the COGs by taking advantage of economies of scale and efficient inventory planning.- Work on pricing strategies of the products to maximize the profit margins while ensuring the customers get the highest quality product at most competitive retails price.- Automate manual tasks so cross functional teams can spend on value-adding efforts vs repetitive tasks.- Work together with the Customer Service team to ensure a high level of customer satisfaction.

    • United States
    • Wholesale Building Materials
    • 700 & Above Employee
    • Planning and Purchasing Lead
      • Jan 2020 - Mar 2023

      - Implemented priority planning process for level loading the future days based on customer commitment and priority.- Expand the scheduling horizon of the plant from 2 weeks out to 3 months by working with sales to get all customer orders entered in system for planning visibility.- Generate dashboards for SLT and Group Managers to track Back Orders daily and take necessary actions.- Undertook extensive analytics for most stocked-out materials from daily Back ordered incidences.- Track OTIF and continuously work on improving the parameters that contribute to better OTIF %.- Plan Material requirements and place POs for special items with long lead times ensuring the daily schedules are met without outages - Implemented KANBAN model for purchasing of fast-moving items with long lead times based on weighted analysis

    • Sr. Demand Planner, FP&A
      • Apr 2018 - Dec 2019

      S&OP/ IBP lead for Canada business, working with Sales and Plant Managers to develop and complete monthly financial and unitary demand plan by Region, Channel, and product category. - Work Closely with VP Sales & VP Operations to ensure S&OP is aligned to the Sales & Operational Strategies.- Design, Implement and Execute Rough Cut Capacity Planning & Finite scheduling processes for Toronto Plant.- Initiate and lead the QV Reporting change requests with corporate IT Teams- Collaborate with Plant Controller to calculate various costs associated to each plant to hit the Budgeted EBITDA- Review/ Revise Average Selling Price based on past & upcoming price changes for retail & traditional channels.- Translate the sales demand into an actionable operations forecast for Plant Managers to plan labor & material.- Identify sources of forecast inaccuracy and continuously develop action plans to reduce inefficiencies.

  • Lindt & Sprüngli
    • Toronto, Canada Area
    • Demand Planner
      • Aug 2015 - Apr 2018
      • Toronto, Canada Area

      - Create demand forecasts at multiple levels of aggregation for multiple time horizons.- Apply advanced techniques, including statistical forecast models, to generate the most appropriate baseline.- Evaluation of consumer and trade promotion activities to establish meaningful projections of future promotional volumes.- Collect and filter market intelligence from business partners to determine the impact to the forecast build assumptions, document, and incorporate into baseline forecast to create total demand forecast at item/level.- Utilize a collaborative and consensus approach by working with Sales, Trade Marketing, Retail, Marketing, and Finance to obtain and ensure that current and accurate information is used for demand forecasts.- Identify and resolve discrepancies between forward looking sales and demand forecast.Coordination of monthly demand planning meetings with Sales, Marketing, Trade Marketing, Retail, and Supply.

  • General Mills
    • Mumbai Area, India
    • Assistant Manager Demand Planning
      • Apr 2011 - Mar 2015
      • Mumbai Area, India

      Managed a team of 5 Demand Planners ensuring that the core responsibilities are fulfilled on time and the team achieves its goals, which are as follows:• Leverage statistical models in SAP DP-APO to continuously improve the forecast accuracy at item level and meticulously work on the Point Of Sale data to predict future demand. • Study the seasonality index and Coefficient of volatility across the business and give a robust demand plan to minimize production delays. Thus, able to consistently achieve 85%+ accuracy at category/month level.• Co-ordinate with the marketing, trade planning and customer service teams to get promotional insights and tweak the baseline forecast to maintain the business case-fill rate about 99%• Closely monitor & manage the demand for giant customers; Wal-Mart, Target, Loblaws, Kroger to achieve higher service levels and better customer satisfaction• Study the historic shipment pattern to decide the percentage of pick happening during the different weeks of a month to allocate stocks accordingly and avoid stock out/case cuts.

    • Demand Supply Planning Manager
      • Jun 2009 - May 2011
      • Mumbai Area, India

      Implemented Demand Planning process to strengthen the overall S&OP process.• Forecast accuracy improvement from 40% to 80%+ by focusing on A class categories• Provide advance look-up for procurement of high lead time Raw Material by discussing the future business prospects with clients• Facilitate Capacity Planning, Production planning & Detailed Scheduling in agreement with the Production Manager• OTIF % improvement from 50% to 75%+• Implemented best in class Inventory Management

    • Management Intern
      • May 2008 - Jul 2008
      • Hyderabad Area, India

      Project coordinator for a team of 8 Railway consultants for evaluating a bid for Metro Rail Project.• Learned the bid evaluation technique while also coordinated with the highly experience consultants to achieve the milestones of the project and eventually completing the project on desired timelines.• Helped the consultants in data collection and analysis for evaluation.Achievements:• Mapped BARSYL’s existing process and recommended improvements to make it more agile.

  • Tata Teleservices Ltd
    • Hyderabad Area, India
    • Customer Support Executive
      • Apr 2005 - May 2006
      • Hyderabad Area, India

      Sales & Operations back end support to address customer grievances, payment issues, product knowledge and sales

Education

  • 2007 - 2009
    University of Mumbai
    Master of Business Administration - MBA, Operations Management
  • 2000 - 2004
    Nagpur University
    Bachelor of Engineering - BE, Electrical and Electronics Engineering

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Industry Focus. “Retail”

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