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Zeeba Mercer is a seasoned healthcare professional with extensive experience in radiology, healthcare management, and information technology. She has held various leadership positions, including Global Technical Manager and Continuous Improvement Process Manager at TÜV Rheinland North America, and Chief Information Officer at Zoo Media. Zeeba holds a Master of Business Administration degree from Kent State University and a Bachelor of Science degree from Rochester Institute of Technology. She is proficient in multiple languages, including English, and has expertise in healthcare information systems, medical imaging, and technology integration. Zeeba's experience spans over three decades, with notable roles at Summa Health System, Philips, and Medical University of South Carolina. Her skills include radiology, healthcare management, medical imaging, and information technology, with a strong focus on healthcare information systems and technology integration. Zeeba is currently based in Macedonia, Ohio, United States, and is available for professional engagements and collaborations.

Credentials

  • Certified Professional in Healthcare Information and Management Systems
    HIMSS
    Nov, 2020
    - Apr, 2026

Experience

    • United States
    • Public Safety
    • 700 & Above Employee
    • Global Technical Manager & Continuous Improvement Process Manager
      • Aug 2023 - Present

      I have the honor and privilege to lead an amazing global TUV team to roll-out ANAB ISO certification/accreditation globally.

    • Technical Manager, North America
      • Jan 2023 - Aug 2023

      Through TUV, I am excited to help organizations achieve and maintain their ISO Certifications.

  • Kent State University
    • Kent, Ohio, United States
    • Adjunct Professor
      • Jan 2021 - Present
      • Kent, Ohio, United States

      Energized and passionate to be teaching at my alma mater and contributing to the growth of future leaders. To your success!

    • Chief Information Officer
      • Jul 2020 - Present

      At Zoo Media, through innovative concepts and services, I assist zoos and aquariums in becoming smart venues. Our goal is to enhance the visitors' experience and promote the welfare, care, and environment of animals. As a strategic partner, we introduce and use new technologies in media, IoT, and digital licensing to promote education, manage conservation, and offer unique corporate sponsorships.

  • Excelarise
    • Macedonia, OH
    • Managing Principal
      • Feb 2014 - Present
      • Macedonia, OH

      At Excelarise, I provide advisory services to leadership personnel. It's my priority to provide clients with trustworthy, professional, and value-added services. The mission of Excelarise is to assist others to succeed; our client's success is our success. We are passionate about making a difference in people's lives by assisting them to excel and surpass goals.

    • Healthcare / Technology Consultant
      • Jan 1995 - Present

  • Envalo
    • Cleveland, Ohio, United States
    • Chief Operating and Strategy Officer
      • Feb 2022 - Oct 2022
      • Cleveland, Ohio, United States

      Excited to help B2B companies with innovative value-add eCommerce and ERP workflow solutions to increase operational efficiencies, streamline transactions, and enhance user experience which impacts positive revenue generation.

    • Chief Executive Officer
      • Mar 2017 - Jul 2020
      • Beachwood, Ohio

      Center for Cognition and Recovery (CCR) is an innovative organization dedicated to revolutionizing the landscape of mental health in training and education.At the Center of Cognition and Recovery, I am honored to serve mental health, human service, and law enforcement organizations, nationally. With innovative and cutting-edge training and programs, we are able to change the lives of people recovering from mental illness and provide professionals the tools to minister hope and treatment for mental health populations.#changelives | @ccr4life | www.ccr4life.org

  • Tecquiti, LLC
    • Hudson, OH
    • Chief Operating/Technology Officer
      • 2011 - 2014
      • Hudson, OH

    • Director Technology/Operations
      • 2007 - 2011

    • System Director
      • 2001 - 2007

    • Product Manager/Applications
      • 1995 - 2001

    • Nuclear Medicine Technologist
      • Jan 1992 - Dec 1994
      • Charleston, SC

Education

  • Kent State University
    Master of Business Administration - MBA
  • Rochester Institute of Technology
    Bachelor of Science - BS
  • Healthcare Information and Management Systems Society, Inc.
    Certified Professional in Healthcare Information and Management Systems, Information Technology
  • School name:

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Industry Focus. “Healthcare and Medical Services”

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