Experience

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  Emser Tile

  • Sales Representative

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  Ferguson Enterprises

  • Miami-Dade County, Florida, United States

  • Territory Manager

    • Feb 2023 - Present
    • Miami-Dade County, Florida, United States

    Ferguson Enterprises Ferguson, LLC, headquartered in Newport News, Virginia, United States, is the largest U.S distributor of plumbing supplies, PVF, waterworks and fire and fabrication products. It is also a major distributor of HVAC equipment and industrial products and services

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  PID Floors

  • Miami-Fort Lauderdale Area

  • Showroom Manager

    • Oct 2022 - Feb 2023
    • Miami-Fort Lauderdale Area

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  Monark Premium Appliance

  • Miami, Florida, United States

  • Outside Builder Sales / Showroom

    • Feb 2020 - Jun 2022
    • Miami, Florida, United States

    Outside/ Inside sales executive calling on architects & designers as well as general contractors. Assist in speciations of high end kitchen appliances. Company closed June 2022 after being bought by Ferguson. All Florida locations closed.

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  D&B Tile Distributors

  • Doral, FL

  • A&D Sales Executive - Outside Sales - Showroom Sales

    • Apr 2017 - Jul 2019
    • Doral, FL

    Consultative position, visiting architect and design firms presenting company products. Schedule and partake in, PK's, Blitzes as well as Lunch & Learns with vendors while providing technical trainings for industry professionals during CEU's; AIA/IIDA/ASID.Work closely with the commercial sales team, sales director and stores managers tracking specifications utilizing Construction Journal. Service vendor leads and utilize my industry relationships with installers and general contractors to grow my client base constantly. Deliver samples to clients while keeping the firm's libraries updated on latest collections. Spot check installations to assure materials are being installed properly and subs are following TCNA and ANSI guidelines.

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  PROSEIN TILES USA

  • 8975 NW 25 St, Doral, FL 33172

  • A&D Sales Executive - Outside Sales - Showroom Sales

    • Jan 2015 - Apr 2017
    • 8975 NW 25 St, Doral, FL 33172

    Broad position since I would call on General Contractors, Interior Designers, Architects, Tile Contractors as well as Dealers. As an A&D Rep in two counties in SFL promoted high-end product lines from Italy, Spain, Portugal & Israel. Performed weekly sales calls. Utilized SAP to track opportunities. Arranged delivery of materials with warehouse personnel. Attended weekly sales meeting to discuss stages of opportunities. Network constantly within industry related events from: AIA, IIDA, ABC, LBA, Blue Book Who's Who, The Home Show etc.Train clients on current trends while providing CEU's during lunch presentations with vendors.Schedule "Private Showroom Appointments" for High End Designers and High-Profile Architects.

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  Crystaline Stone

  • Miami, FL

  • Administrative Assistant To The President

    • Jan 2013 - Jan 2015
    • Miami, FL

    Assisted owner to manage a small Brazilian importer of colored marble slabs, quartzite and onyx.Responsibilities entailed: sales, showroom sales, setting up dealers, opening accounts nationwide, managing marketing campaigns, personalized appointments with designers, shipment of samples, assist walk-ins on Saturdays, coordinate with warehouse manager to move slabs for client presentations, as well as arrange local pickups and deliveries and coordination of shipments for out of state and overseas sales while negotiating logistics tariffs with transportation companies.Light AP/AR utilizing Quick Books Online, deposits, write all correspondence, and translate for owner.

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  ITmarketweb

  • Cordoba, Argentina - Miami, FL

  • International Field Sales Rep.

    • Feb 2009 - Jan 2013
    • Cordoba, Argentina - Miami, FL

    Started as a home-based office in Argentina, later moved to the Miami office. Job duties entailed opening new accounts in Latin America, Caribbean & USA for OEM sales & overstock EOL computer parts. Ciara is a Canadian based server & desktop manufacturer with a sales office located in Miami that sells into Latin America. Top sales agent in Miami office. Traveled to visit clients in the Caribbean and Central America.

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  EDS - Hewlett Packard (Merger) Argentina

  • Cordoba, Argentina

  • CSR - Customer Service Representative

    • Jun 2004 - Jan 2009
    • Cordoba, Argentina

    Technical Customer Service Representative; liaison between customers and technical personnel; follow corporate business processes to maintain highest level of customer satisfaction. Duties entailed generating tickets for client needing new user ID's, fire wall requests, change databases, hardware installs, coordinate reboots, VPN installs, anything related to customer's needs. Maintain statistics of incidents, analyzing outages and creating reports to avoid recurrences. Handling everything related to client's account in order to meet SLA (Service Level Agreement) to be fulfilled and hopefully increased and renewed.

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  Ingram Micro

  • Miami/Fort Lauderdale y alrededores, Estados Unidos

  • Sales Manager

    • Mar 1998 - Jan 2002
    • Miami/Fort Lauderdale y alrededores, Estados Unidos

    International hardware and software reseller managing 12 inside sales agents and a local field sales rep. Achieved set sales goals and surpassed them. Coaching sales agents during and after call monitoring to ensure highest quality of customer service and while supervising that agents were promoting all product lines (up sell / cross sell) in order to achieve and surpass sales quotas. Close contact with Sales Director, Finance & Credit Personnel, HR Manager, vendors, manufacturers and industry professionals. Extensive training in sales, management, coaching of sales personnel. Assisted team members to finalize & close the larger sales, especially during month end. Traveled to visit on the largest clients thru the Caribbean and Central America in order to increase exposure, sales as well as create bonding relationships.