Experience

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  Sukkhi Online Private Limited

  • Mumbai, Maharashtra, India

  • Ecommerce Manager

    • Apr 2022 - Apr 2023
    • Mumbai, Maharashtra, India

    - Manage and develop P&L and drive market growth- Maintain brand image through the implementation of marketing initiatives- Define and manage the brand communication strategy using a variety of media- Own the development and messaging of the brand narrative- Create, execute, and manage marketing programs and campaigns- Make decisions about the cost of branding and analyzing trends in customer spending- Manage & develop a team to achieve key metrics- Product Development Knowledge, Market Positioning Strategy and Roadmap, Digital/Performance Marketing knowledge

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  Tuan Gems And Jewels India Private Limited

  • Mumbai, Maharashtra, India

  • Business Head

    • Aug 2020 - Mar 2022
    • Mumbai, Maharashtra, India

    Brand management and business strategy Day wise- store wise- brand wise budgeting and target settingTap Commercial Opportunities for a profitable businessManaging Brand P&LRetail marketing calendar, events, sales push and other initiatives to grow the category and the brand businessesManage the promotional efficacy and marketing ROITracking sales achievement on a weekly basis and planning at an individual store levelMonthly reviews with the ops teamEnsuring brand productivity at the stores – removing/expanding brands depending on productivityLiaising with the ops/format team to address customer feedback with regards to brands and events

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  Sukkhi Online Private Limited

  • bkc

  • Retail Head

    • Aug 2017 - Jul 2020
    • bkc

    - Establish sales targets and key metrics for each stores- Responsible for adhering to the overall company sales targets and sales performance of the stores and Travelling Stylists- Responsible in recruiting/managing sales associates- Oversee all training initiatives with the sales associates to ensure customers are provided with an outstanding level of customer service- Responsible for the selection and execution for new retail locations- Executing corporate events and other promotional exhibitions- Responsible for all sales reporting and documentation- Responsible for upkeep, maintenance and look and feel of retail locations- Manage and maintain the visual branding and product merchandising of retail locations- Responsible for the coordination of traveling stylist appointments with customer service- Coordinate with vendors for designs of any new locations- Liaise with the Digital Marketing team to increase online sales

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  Bombay Shirt Company

  • Mumbai, Maharashtra, India

  • Retail Head

    • 2014 - 2017
    • Mumbai, Maharashtra, India

    Started with selling 25-30 shirts in 2014 and ended up with selling over 3000 shirts by 2017 in a month. Complete retail setup and operations in terms of kiosk and EBO's. Steady and good conversion of customers with excellent repeat customer ratio. Made a good clientele for bulk and corporate orders over a period of time.

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  Shoppers Stop

  • Mumbai Area, India

  • Area Operations Manager (Mothercare/ELC)

    • 2006 - 2013
    • Mumbai Area, India

    Driving Sales, Profitability and Gross Margin Growth Customer EngagementVisual/Merchandise PresentationManage store inventoryOperationsRecruitment and Training / Communication

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  Arvind Brands

  • Colaba, Mumbai :01

  • Store Manager

    • 2002 - 2006
    • Colaba, Mumbai :01

    Worked as Store Manager handled 2-3 stores at a time & worked for the brands like Arrow, Lee Wrangler etc.

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  McDonald's India

  • Crossroads, Mumbai.

  • Manager

    • 1996 - 2000
    • Crossroads, Mumbai.

     Managed the entire store operations. Providing customer service, solving customer problems. Fixing sales targets by sales project program, boosting sales using various sales promoting techniques, (L. S. M.) Local Sales Marketing  Recruiting and training staff in different work stations following all hygienic standards. Developing and implementing staff performance evaluation by taking OCL’s (Observation check list) on all work stations. Scheduling shifts for the staff for the day.