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Zain Aftab

Growth and Client Services Manager at <a class="not-italic font-text_font text-[18px] font-bold cursor-pointer text-link_color" target="_blank" href="/companies/cartel-media-pr">Cartel Media &amp; PR</a>
Intro Book
Zain Aftab, a seasoned professional with 3 years of experience in growth and client services management, leveraging 95% client satisfaction rates and 85% client retention, holds a BS in Accounting and Finance from LUMS.
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Location
Lahore, Punjab, Pakistan, PK
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Bio

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Zain Aftab is a seasoned professional with a strong background in marketing and client services. As a Growth and Client Services Manager at Cartel Media & PR, he consistently delivers exceptional results, achieving a 95% client satisfaction rate through strategic communication and project execution. Zain has also demonstrated his expertise in business development, driving growth and expansion at Shark Talent, and improving customer acquisition by 40% through data-driven marketing strategies. Holding a Bachelor of Science in Accounting and Finance from Lahore University of Management Sciences, Zain has honed his skills in graphic design, digital marketing, and team leadership.

Experience

  • Cartel Media & PR
    • Pakistan
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Growth and Client Services Manager
      • Sep 2023 - Present

    • Growth and Client Services Manager
      • Sep 2023 - Present

      - Achieved a consistent 95% client satisfaction rate through client account management and strategic communication whileensuring timely project execution- Conducted comprehensive monitoring and evaluation of campaigns through diligent tracking via Google Ad spent, culminatingin the development of marketing strategies for 5 clients - Nurtured relationships with a diverse clientele including high-profile FMCGs, Tech, Automobile, Property, and Lifestyle brands resulting in an 85% improvement in client retention

  • Shark Talent
    • Lahore, Punjab, Pakistan
    • Business Development Associate
      • Sep 2023 - Oct 2023
      • Lahore, Punjab, Pakistan

      - Reduced overhead costs, specifically in Google Ads Spent by 10% after switching to LinkedIn for client acquisition, leading to the onboarding of Trillium, Coral Enterprises, and Swati Technologies within 2 weeks - Improved customer acquisition by 40%, leveraging tools such as LinkedIn Sales Nav...

  • Upwork
    • Freelance Graphic Designer
      • Jun 2020 - Sep 2023
  • FOCUS
    • Lahore, Punjab, Pakistan
    • Marketing Associate
      • Jun 2022 - Dec 2022
      • Lahore, Punjab, Pakistan

      - Drove a substantial surge in E-commerce Sales by orchestrating a dynamic Digital and Out-of-Home (OOH) Marketing Strategy- Enhanced user engagement by 15% through strategic implementation of Social Media Marketing and SEO initiatives - Played a pivotal role in elevating brand visibility and sec...

  • LUMS Photographic Society
    • Lahore, Punjab, Pakistan
    • Director Design
      • May 2021 - May 2022
      • Lahore, Punjab, Pakistan

      - Led and mentored a team of 12 members - Collaborated with over 15 departments to create new and engaging designs for various events- Focused on skill development through practical team-building activities- Facilitated workshops focused on graphic design and video editing

  • Lahore University of Management Sciences
    • Lahore, Punjab, Pakistan
    • Orientation Week Coach
      • Aug 2021 - Aug 2021
      • Lahore, Punjab, Pakistan

      Managed a diverse group of students from all over Pakistan during LUMS' orientation week, helping them settle in and get accustomed to campus life.

Education

  • 2019 - 2023
    Lahore University of Management Sciences
  • 2017 - 2019
    Lahore Grammar School

Suggested Services

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Industry Focus. “Public Relations and Communications Services”

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