Experience

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  Jeni's Splendid Ice Creams

  • Columbus, Ohio Area

  • Production Team Member

    • Mar 2015 - Jun 2015
    • Columbus, Ohio Area

    Member of a production team that creates the world's best ice creams, frozen yogurts, and sorbets. Follow recipe instructions in the production of buckets for the scoop shops and pints (including hand packing of specific flavors) for whole sale and online orders.

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  United Airlines

  • Columbus, Ohio Area

  • Customer Service/Fleet Service Representative

    • Nov 2003 - Dec 2014
    • Columbus, Ohio Area

    Ticket Counter and Gate agent at Port Columbus International Airport. Assisted customers with flight check in and baggage handling, creating new reservations and issuing tickets for customers. Managed and prepared flights for scheduled departures. And provided high level of service for customers impacted by flight irregularities (delays, cancellations, diversions).As Fleet Service Representative, ground guide arriving aircraft to designated arrival gate, assist in loading and unloading of customer baggage and cargo. Provide aircraft servicing at by attaching conditioned air, replenishing potable water, and servicing aircraft lavatories. Dispatch and round guide the aircraft at scheduled departure time.

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  America West Airlines

  • Columbus, Ohio Area

  • Customer Service Representative

    • Dec 2001 - May 2003
    • Columbus, Ohio Area

    Ticket Counter and Gate agent at Port Columbus International Airport. Assisted customers with flight check in and baggage handling, creating new reservations and issuing tickets for customers. Managed and prepared flights for scheduled departures. And provided high level of service for customers impacted by flight irregularities (delays, cancellations, diversions).

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  U.S. Army

  • Fort Hood, Texas/Wheeler Army Airfield, Hawaii

  • Personnel Administration Representative

    • May 1997 - May 2001
    • Fort Hood, Texas/Wheeler Army Airfield, Hawaii

    Provided a high level of personnel services to members assigned to a 350 member battalion; 3rrd Squadron, 4th U.S. Cavalry Regiment at Fort Hood, Texas and the 2nd Battalion, 25th Aviation Regiment (Assault) at Wheeler Army Airfield (Schofield Barracks), Hawaii. Maintained personnel files of all assigned battalion members in accordance to Department of Defense (DoD) regulations.