Bio
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Topline AI
Zachary Davis is a seasoned project management professional with experience in consulting, IT service management, and data analysis. He holds ITIL certification and has expertise in Microsoft Suites, Google Suite, and Tableau. Davis has worked at top firms like EY and KPMG, and has a Bachelor's degree in Business Administration and Management from Kennesaw State University.
Credentials
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Micro-Certification - Predictive Intelligence
ServiceNowDec, 2020- May, 2026 -
Certified Implementation Specialist - Project Portfolio Management
ServiceNowAug, 2020- May, 2026 -
Certified Implementation Specialist - Application Portfolio Management
ServiceNowJul, 2020- May, 2026 -
ServiceNow Certified Systems Administrator
ServiceNowJul, 2020- May, 2026 -
Certified ScrumMaster® (CSM®)
Scrum AllianceJul, 2023- May, 2026 -
Amazon Web Services Cloud Practitioner
Amazon Web Services (AWS)Jul, 2021- May, 2026 -
Global Engagement Certification
Kennesaw State University -
ITIL V4
PeopleCert
Experience
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Manager
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Jan 2023 - Present
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Senior Technology Consultant
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Nov 2021 - Jan 2023
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Senior Associate
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Oct 2020 - Nov 2021
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Associate
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Jan 2019 - Oct 2020
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IT Consultant
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Aug 2018 - Jan 2019
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IT Team Lead
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Jul 2016 - Jan 2018
Achieved ITIL certification. Led South Division Business Center team to implement corporate software changes and ongoing IT maintenance in the region. Supported over 1,000 endpoints, ensured correct security protocols were followed and provided solution implementation across division. Facilitated...
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IT Support Specialist
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May 2015 - Jul 2016
Support team member servicing both clients and field staff. Assisted with network, software, hardware and database support. Access to both MongoDB and SQL for data integrity purposes. Worked with both RFID and Bluetooth technologies.
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Education
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2015 - 2018Kennesaw State University - Michael J. Coles College of Business
Suggested Services
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Industry Focus. “Information Technology and Services”
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References
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