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Yzabel Ojeda is a skilled multimedia designer and administrator with experience in IT, education, and customer service. She has worked in various roles, including Systems Administrator, Student Welfare Officer, and Inhouse Multimedia Designer/Team Administrator. Yzabel is proficient in Adobe Creative Cloud tools, including After Effects, Photoshop, Illustrator, and Premiere. She has also worked in the education sector, providing support to the IELTS Administrative Team and managing student records. Yzabel holds a Bachelor's degree from Ateneo de Naga University and has completed various courses in e-Business and digital illustration.

Experience

    • New Zealand
    • Education Management
    • 700 & Above Employee
    • IELTS Operations Coordinator
      • Jun 2020 - Present

    • IELTS Administrative Assistant
      • Jan 2019 - Jun 2020

      Provide support to the IELTS Administrative Team at the Otara North Campus

    • Casual Administrator
      • Oct 2018 - Dec 2018

      Provide support to the Academic Registry Team with the Faculty Administrators at the Otara North Campus

    • New Zealand
    • Higher Education
    • 1 - 100 Employee
    • Inhouse Multimedia Designer / Team Administrator
      • May 2014 - Sep 2018

      I provide support for all EDENZ’s different departments, staff members, and students (we have a mixed of different nationalities - International and Domestic staff and students). My duties include general clerical tasks, graphic designs for promotional materials as well as administrative jobs, and project management.TEAM ADMINISTRATOR• Part of the registration team in admission and enrollment process - compliance with NZQA Pastoral Care, TEC and Immigration requirements (Visaview).• Incharge of confirmation of offer of place and student receipts - coordinate with the Marketing Team• Incharge of agent commission invoice reports - coordinate with the Finance Team• Incharge of students public trust account (acknowledgement, confirmations, refunds and exception reports) - coordinate with FeeProtect Team• Knowledge of StudyLink VoS reports and payment schedules• Data entry and update students data files in SMS (Wisenet)MULTIMEDIA DESIGNER• Promotional materials - use of Adobe Creative Cloud Tools and email integration such as MailChimp.• Maintaining staff email signatures, print orders business cards, and student emergency cards• Updating stationaries with coordination on our Visual Identity System - Schools stationery materials and Application Forms.• Keeping a record and in contact with all our stationeries and promotional material suppliers.

    • Systems Administrator / Student Welfare Manager
      • Dec 2013 - Apr 2014

      SYSTEM ADMINISTRATOR • Make sure the IT system run properly• Installing and configuring new hardware and software. • Adding, removing, or updating user account information, resetting passwords, etc. • Answering technical queries and dealing with technology related staff issues. • Ensuring that the network infrastructure is up and running. • Introducing and integrating new technologies. • Maintaining and keeping all records on student database. • Maintaining and updating Facebook page of school with digital images.Other Function• Creating advertisement material to promote campus.STUDENT WELFARE DUTIES • Oversee student visas, ensuring they all necessary documentation is collected and submitted to NZIS • Monitoring students’ records to ensure up-to-date visas are kept in students files• Monitoring students’ records to ensure up-to-date insurance records are kept in students files• Marking student entry tests • Assisting current students with their needs at arrival in New Zealand (opening bank accounts, helping with mobile phone SIM card purchases, helping students with bus trips). • Scheduling student council meetings with students and reporting on students’ problems • Ringing students on advice of teacher to explain unaccounted absences • Help students with insurance claims

    • Systems Administrator / Student Welfare Officer (Tauranga Campus)
      • May 2012 - Dec 2013

      SYSTEM ADMINISTRATOR • Make sure the IT system in Tauranga Campus can be run properly• Installing and configuring new hardware and software. • Adding, removing, or updating user account information, resetting passwords, etc. • Answering technical queries and dealing with technology related staff issues. • Ensuring that the network infrastructure is up and running. • Introducing and integrating new technologies. • Maintaining and keeping all records on student database. • Maintaining and updating Facebook page of school with digital images.Other Function• Creating advertisement material to promote campus.STUDENT WELFARE DUTIES • Oversee student visas, ensuring they all necessary documentation is collected and submitted to NZIS • Monitoring students’ records to ensure up-to-date visas are kept in students files• Monitoring students’ records to ensure up-to-date insurance records are kept in students files• Marking student entry tests General English students only• Assisting current students with their needs at arrival in New Zealand (opening bank accounts, helping with mobile phone SIM card purchases, helping students with bus trips). • Ensuring students are happy in their new environment, if necessary arrange skype interview with mother tongue welfare officer in Auckland) • Scheduling student council meetings with students and reporting on students’ problems • Ringing students on advice of teacher to explain unaccounted absences • Help students with insurance claims

  • McDonald's Corporation
    • Manukau City, Auckland New Zealand
    • Part-Time Crew Member
      • Aug 2011 - Apr 2012
      • Manukau City, Auckland New Zealand

      I was a McDonalds part-time employee as side to my study. I started out front counter helping customers through the ordering process. Then I went to the assembly lien and then to the drive-through window. Mostly on weekend and night shifts :)

  • ABS-CBN
    • Mother Ignacia Quezon City, Philippines
    • Junior VFX Artist
      • Nov 2004 - Dec 2010
      • Mother Ignacia Quezon City, Philippines

      - 3D Production team - Modeling, Rigging, Animation and Rendering- Post production- 3D Set supervision- Rotoscoping- Visual Effects

Education

  • 2000 - 2004
    Ateneo de Naga University
    Bachelor's degree, Digital Illustration and Animation
  • 2010 - 2011
    EDENZ Colleges
    Certificate, e-Business

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