Experience

• 

  MediaWorks NZ

  • Auckland, New Zealand

  • Head of Communications (Interim)

    • Feb 2023 - Present
    • Auckland, New Zealand

    Providing high level communications advice to internal and external stakeholders, including the CEO, Board and Executive Team. Responsible for developing, managing and executing all external and key internal communications strategy and activity. Build and sustain the company's brand and reputation, act as company spokesperson.

• 

  Air New Zealand

  • New Zealand
  • Airlines and Aviation
  • 700 & Above Employee

  • Head Of Communications

    • Jun 2020 - Jan 2023

    Manage team of communications professionals tasked with protecting and enhancing global reputation, and engaging and connecting customers, stakeholders and employees, providing expert counsel to Chair, CEO and Executive Retained #1 Corporate Reputation in NZ Proactive and reactive media relations, with the airline receiving more than 20,000 media mentions annually, consistently increased positive coverage Leading change through major company-wide restructuring and Agile business transformation, taking an employee-centric approach Transformed employee communications for hybrid workforce including the introduction of a social media platform adopted by 90% of employees Managed stakeholder engagement and communications for $2.2 billion recapitalisation

  • Senior Manager Internal Communications and Events

    • Jul 2019 - Jun 2020

    Managed the team responsible for internal communications to 12,000 employees globally, internal and external events supporting brand and corporate messaging Advised executive team and senior leaders on strategies and tactics to engage remote workforces, lead change and foster strong culture Partnered with sustainability practitioners to engage internally and externally on journey to net zero carbon emissions and move to circular economy

  • Internal Communications Manager

    • Dec 2018 - Jun 2019

  • Internal Communications Consultant

    • Mar 2018 - Nov 2018

• 

  Shell

  • Head of External Affairs

    • Nov 2002 - May 2007

    Responsible for a range of corporate communications for Shell, including external and internal communications, aligning messaging, communicating corporate strategy and performance. Advised Board and Executives and led through major reputation crises and corporate restructuring.Managed in-house TV channel and photographic department, communicating with more than 100,000 employees across 145 countries. I led the digitisation of these services, commissioning and broadcasting a regular schedule of engaging content

  • Brand and Communications Consultant

    • Apr 2001 - Oct 2002

    Providing brand and communications expertise to start-up projects in Shell’s Internet ventures business.

  • Communications and Public Affairs Manager

    • Jun 1999 - Mar 2001

    Creation of new name, brand and identity, internal and external communications functions and crisis response for a subsidiary business with 1,000 employees and revenues of $1 billion in preparation for divestment Took employees, customers and external stakeholders on the journey through integrated global marketing and communications plan

  • Health, Safety and Environment Communications

    • Aug 1996 - May 1999

    Developing sustainability measurement and reporting systems for Shell Chemicals, a global business unit with 14,000+ employees across 80 locations. Developed global network of experts to share knowledge and best practice

• 

  South Waikato District Council

  • Tokoroa, New Zealand

  • Corporate Planner

    • Jan 1994 - Jun 1996
    • Tokoroa, New Zealand