Experience

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  Yviescupkakes

  • South East London

  • Self employed

    • Sep 2014 - Present
    • South East London

    I am a bespoke South London based baker, offering a truly captivating experience through whirls and swirls of delicious buttercream and fondant frosting; . I embarked on a new start up cupcake business after completing my final year at university. In addition to supplying bespoke made to order cupcake creations for individuals and businesses. I continue to use all the transferable skills and experience I acquired through my management and administrative career; in addition to new academic knowledge. This helps me to plan, time manage, market, organise my business and deliver excellent customer service, to ensure recommendations and repeat business.

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  South London Healthcare Trust

  • London, United Kingdom

  • Education Commissioning and Contracts Co-ordinator

    • 2012 - 2013
    • London, United Kingdom

    I was responsible for developing, planning and managing development programmes for staff. Working with internal and external partners to undertake learning needs analysis for the clinical and non-clinical workforce. Commissioning education with Higher Education Institutes (HEI’s). Managing and monitoring a substantial education contract.

• 

  South London Healthcare Trust -Queen Elizabeth Hospital Woolwich,

  • London, United Kingdom

  • Professional Education Commissioning Lead

    • 2011 - 2012
    • London, United Kingdom

    I held management responsibility for the education contract to meet service delivery priorities; and professional development needs of staff. Woking with senior leads to identify and negotiate bespoke training with HEI’s.

• 

  Queen Elizabeth Hospital Woolwich, South London Healthcare NHS Trust

  • London, United Kingdom

  • Nurse Education Co-ordinator

    • 2001 - 2011
    • London, United Kingdom

    Responsible for supporting the Trust’s education agenda through the management of the CPD contracted budget. Commissioning, authorising and monitoring of educational course expenditure and uptake. Selection and recruitment of International nurses and support staff wishing to undertake professional training. Negotiating education places for salary replacement costs.

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  Greenwich Healthcare

  • Greenwich Healthcare Trust

  • Process Improvement Facilitator

    • 1997 - 2000
    • Greenwich Healthcare Trust

    This was a secondment position, looking at the existing processes of the outpatient department. Employing process mapping, focus groups and other strategies to develop potential redesign options for the service.

• 

  Sweet & Maxwell

  • Marketing Database Supervisor

    • 1991 - 1998

    Managing a direct mail marketing database. Sourcing appropriate mailing lists for effective marketing of products to target audience. Supervison responsibility for a team of staff.

• 

  Various recruitment agencies

  • London, United Kingdom

  • Temporary administrator

    • 1982 - 1991
    • London, United Kingdom

    Prior to 1991 in addition to raising my children I undertook various temporary administrative, secretarial and receptionist positions in a wide spectrum of industries.