Bio
Credentials
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Niveau 1 de cours de Sommelier
Amicale des sommeliers du QuébecMar, 2011- Apr, 2026 -
Taille de pommiers
Verger Croque PommeFeb, 2011- Apr, 2026 -
Niveau 1 instructeur de l'Alliance des moniteurs de ski du Canada
Edelweiss ResortMar, 2008- Apr, 2026
Experience
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Canada
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Software Development
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100 - 200 Employee
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Key Account Manager
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Apr 2024 - Present
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Enterprise Sales Engineer
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May 2022 - Apr 2024
As Enterprise Sales Engineer reporting to the VP Sales & Customer Success, I am responsible to make sure that what we do sale to special projects, multi-location chains, and Enterprise clients is doable. - Work closely with Sales Admin and Leadership team to develop and execute the new Mid-Market and Enterprise Sales Strategy 2023- Be instrumental in making major opportunities with 50+ restaurant locations progress with projected revenues over 1M$ during the contract initial term- Act as expert to evaluate and make special projects progress including sales opportunities in other verticals- Support VP Sales, Sales Directors, Sales Managers, Sales Executives, and Senior Reps as technical subject matter expert for multi-location chains sales by understanding and summarizing client’s tech ecosystem and needs, and identifying product technical gaps- Work closely with VP Product, VP Technology, and POs to analyze product gaps, evaluate feasibility, and present solutions and technical proposals to clients with the estimated rollout delays- Ensure smooth sales project transition to Implementation, Integration and Customer Success teams after closing special projects and multi-location chains deals
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Sales Executive
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Oct 2021 - May 2022
Reporting to the Mid-Market Sales Director, my achievements and responsibilities were to:- Brought in more than 250K$ in ARR in 2022- Brought in 150K$ in ARR in 2021- Salesperson with the most ARR Closed Won in 2021 and 2022- Close deal with restaurant chains with 5 to 50 locations- Build commercial proposal templates for multi-locations chains- Organize Product demos as industry expert advisor- Become a respected and trusted ressource in the Industry
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SMB Sales Rep, Expert
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Aug 2021 - Oct 2021
Reporting to the SMB Sales Director, my responsibilities were to:- Prospect and close deals with independent locations and small restaurant chains- Support transition of Channel Manager role to Alliance Manager and Partner Growth Manager positions
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Channel Manager Canada & USA
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Apr 2020 - Aug 2021
Reporting to the VP Sales and working closely with the CEO, my achievements and responsibilities as Sales Channel Manager were to: - Brought in more than 200K$ in ARR - Win all sales contests (3) during the period- Put order in all processes related to partners- Launch and entertain more than 5 major partnerships- Qualify more than 200 potential Leads of all type (POS, Delivery, Loyalty, Payment, Marketing)- Draft new partnership agreements templates- Make existing partners sign the new agreement- Manage smooth transition from previous to new Partner program- Establish strategy and action plan to generate sales and opportunities thru partners- Train partner network- Put in place reports and reporting tools to track various partner KPIs- Follow up on SPIFFs and commissions to partners- Help design accounting documents for Company acquisition auditUEAT simplifies restaurant operators life ! UEAT offers innovative SaaS digital ordering solutions for the Restaurant and Food Servicing Industries: White Label Online Ordering, Mobile APP, integrated delivery, 3rd party delivery aggregator solution (HUB), in-store contactless ordering solutions, self-ordering kiosks, Order with Google, and more.
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United States
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Financial Services
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1 - 100 Employee
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Third Party Distribution and Agent Manager
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Jun 2019 - Mar 2020
Reporting to the CEO and then to the CRO, my responsibilities as 3rd Party Distribution and Agent manager were to: - Draft the 2020 Agent & Distributor Strategy with Commercialization Team, C-Level Executives, and CEO- Review and update agreement templates: Distribution, Agent, Technical Services, Referral - Elaborate and track KPIs data entry and measures - Maximize sales while recruiting new partners and structuring existing ones- Create strategies leading to better decision making and stronger relationships with clients and distributors- Work on the onboarding of New Partners and manage the Partner network's re-organization - Organize and participate in 3 business trips: Colorado, Florida, North Carolina- Participate in the organization and attendance of 4 trade shows: G2E Las Vegas 2019, GAMAO Atlanta 2019, BEGE Sofia 2019, ICE London 2020
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Caribbean Sales Manager
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Aug 2018 - Jun 2019
Reporting to the Sales Director and then to the VP Sales, my responsibilities and achievements as Caribbean Sales Manager and then International Sales Manager were to: - Close the Company's largest New Account in 2019 with a 100+ active sites in Jamaica and 250K$+ ARR- Organize and participate to 11 business trips: Jamaica, Belize, Guatemala (2), Florida (2), Dominican Republic (2), Suriname, Nicaragua, Costa Rica- Participate in the organization and attend 1 trade show: G2E Las Vegas 2018- Prospect, cold calls, door-to-door, follow up, plan and organize all aspects of business trips- Manage strategic accounts with online and offline sources to cultivate new leads, develop the pipeline, and close dealsAXES.ai is a Real-Time Cloud Information Management System for the Global Gaming Industry. AXES collects, manages and reports multi-game and multi-denomination information in real-time from all types of gaming machines (pulse, SaS) and monitors all EGM events and push alerts to protect against fraud and theft. AXES Platform is Microsoft Azure based, 100% web and blockchain secured, and offers cashless, business intelligence, and real-time marketing and player engagement solutions. Clients include EGM Manufacturers, Governments, Casinos, as well as Route and Street Operations in more than 40 countries.
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France
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Software Development
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700 & Above Employee
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Senior Account Manager
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Jan 2018 - Aug 2018
Youngest Senior Account Executive in the country. Instrumental for the rollout of Software solutions to shift the company's focus from Hardware sales to counter the decline of the traditional mailing industry and jump on the growth wave of the parcels and shipping industry. - Elaborate, plan, and apply an effective business development strategy in a very competitive market- Prospect, cold calls, door to door, develop and maintain long term business relationships with the clientele- Represent, promote and sale the company's products and services thru a direct channel
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Account Manager
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Jun 2017 - Jan 2018
Neopost (now Quadient) is the global leader in tailor-made business solutions for the design, development, and distribution of business communications.
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Base Camp Connect
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Québec, Canada
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Sales Manager
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Jun 2016 - May 2017
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Québec, Canada
Responsible for the sales of a high-tech emergency communication system (Base Camp Connect) to Public Safety Agencies and Defence in English and Spanish speaking territories Worldwide.Instrumental in the 1st outreach and closing of multi-unit deals for Public Safety agencies in the 1st and 3rd largest cities in Canada: Toronto & Vancouver. - Plan and organize all aspects of business trips (10+)- Attend as exhibitor to multiple trade shows across Canada & USA- Generate revenues thru direct and indirect sales to new and existing accounts- Prospect, cold calls, and follow-up with leads- Engage with prospects (sales meetings, Webex, conference calls)- Train 3rd party distribution agents and partners
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Absolute NDE
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Mexique
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Commercial Consultant
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Mar 2015 - Jul 2015
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Mexique
• Search and establish the first contact with PEMEX, potential clients and partners • Identify exploration, extraction, upgrading and construction projects in progress and future in the Oil & Gas Industry in Mexico• Determine the presence of international and local competitors• Rechercher et établir le premier contact avec PEMEX, des clients et partenaires potentiels• Recenser les projets d’exploration, d’extraction, de mise à niveau et de construction en cours et à venir dans l'industrie du gas et du pétrole au Mexique• Déterminer la présence des concurrents internationaux et locaux• Buscar y establecer el primer contacto con los clientes y socios potenciales• Identificar proyectos de exploración, extracción, mejora y construcción en el progreso y en el futuro del Petroleo y Gas Industrial en México• Determinar la presencia de los competidores internacionales y locales
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Les Missions Commerciales
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Université Laval, Québec
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International Development Agent
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Sep 2014 - Jul 2015
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Université Laval, Québec
• Recruitment of Quebec businesses to 3 destinations (Germany, Mexico, Indonesia)• Prospection, cold calls, solicitation, sales• Establish business partnerships• Pre-departure training in international business• Provide professional service to Québec companies wishing to penetrate new markets• Recrutement d’entreprises québécoises pour 3 destinations (Allemagne, Mexique, Indonésie)• Prospection, appels téléphonique, sollicitation, ventes• Établir des partenariats d’affaires• Formations pré-départs en commerce international• Offrir un service professionnel aux entreprises québécoises désirant percer un nouveau marché• Contratación de empresas quebequenses a 3 destinos (Alemania, México, Indonesia) • Prospección, llamadas, solicitación, ventas• Establecer alianzas comerciales• Formación antes de la misión en negocios internacionales • Proporcionar un servicio profesional a las empresas quebequenses que deseen penetrar en nuevos mercados
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Universite du Quebec en Outaouais
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Gatineau, Québec
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Préposé touristique
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May 2014 - Aug 2014
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Gatineau, Québec
• Do and undo the apartments• Respond to customer expectations• Take bookings• Clean rooms after customer’s departure• Keep parking and outside clean• Monter et démonter les appartements • Recevoir et répondre aux attentes des clients • Prendre les réservations• Nettoyer les chambres après le départ des clients• Garder le stationnement et l’extérieur propre• Hacer y deshacer los apartamentos• Responder a las expectativas de los clientes• Tomar reservas• Limpie las habitaciones después de la salida del cliente• Mantenga el aparcamiento y el exterior limpia
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Chambre de commerce Vallée de la Petite-Nation
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Papineauville, Québec
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Agent de communication
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Jun 2013 - Jul 2013
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Papineauville, Québec
• Updating databases• Communication with members• Interactive emails mounting• Solicitation of members• Preparation of the Facebook page• Mise à jour des bases de données• Communication avec les membres• Montage de courriels interactifs • Sollicitation de membres• Préparation de la page Facebook• Actualización de bases de datos • Comunicación con los miembros • Montaje de correos electrónicos interactivos • Solicitud a los miembros • Preparación de la página Facebook
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Verger Croque Pomme
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Lochaber-Ouest, Québec
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Ouvrier agricole et cidricole
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Jan 2005 - Dec 2011
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Lochaber-Ouest, Québec
• Size and annual maintenance of apple trees• Sale of apples for self picking• Animation of group visits to the orchard• Cider Preparation• Cider Sale in public markets• Taille et entretien annuel des pommiers • Vente de pommes pour l'auto cueillette• Animation de groupes pour les visites au verger• Préparation du cidre• Vente de cidre à des marchés publics• Tamaño y mantenimiento anual de los árboles de manzana• Venta de manzanas para la auto picking• Animación de visitas en grupo a la huerta• Elaboración de sidra• Venta de sidra en los mercados públicos
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Station de Ski Edelweiss
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Chelsea, Québec
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Instructeur de ski
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Nov 2007 - Mar 2010
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Chelsea, Québec
• Teach the basics of alpine skiing to various group age• Ensure that the rules of the ski center are respected • Enseigner les bases du ski alpin a divers groupes d’âge • Veiller à ce que les règles du centre de ski soient respectées• Enseñar los fundamentos de esquí alpino a diversos grupos de edad• Asegúrese de que se respeten las normas del centro de esquí
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Education
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2014 - 2016Université Laval
Master of Business Administration (MBA), Gestion des entreprises -
2015 - 2015Tecnológico de Monterrey
MBA -
2011 - 2014Université de Sherbrooke
Bachelor's degree, Sciences politiques et relations internationales -
2012 - 2013The University of Memphis
Gouvernement américain et politique (États-Unis), GPA 3,86/4,00 -
2011 - 2012Université d'Ottawa
Sciences politiques avec cheminement en Common Law
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