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Bio

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Yvette Montiel is a seasoned customer service professional with 10+ years of experience in managing teams, handling customer inquiries, and providing excellent service. She is fluent in English and Spanish, with expertise in Microsoft Office, social media, sales, and negotiation.

Experience

    • BOOST MOBILE REP
      • Nov 2020 - Present

  • Hampton Inn and Suites
    • Hanover, Maryland, United States
    • Night Auditor
      • Nov 2020 - Present
      • Hanover, Maryland, United States

  • ACTIV PHYSICAL THERAPY
    • Baltimore, Maryland, United States
    • Medical Receptionist
      • Aug 2018 - Nov 2020
      • Baltimore, Maryland, United States

  • Hampton
    • Columbia md
    • Front Desk Representative
      • Jan 2020 - Jun 2020
      • Columbia md

    • Logistics Manager
      • Jan 2017 - Jan 2020

  • Hilton Garden Inn
    • Washington D.C. Metro Area
    • Guest Service Agent
      • Aug 2016 - Jan 2020
      • Washington D.C. Metro Area

  • Hampton Inn by Hilton
    • Washington D.C. Metro Area
    • Front Desk Representative
      • Jul 2019 - Sep 2019
      • Washington D.C. Metro Area

    • Sales And Marketing Specialist
      • Jan 2019 - Jun 2019
      • BELTSVILLE

  • Hampton
    • college park md
    • Sales Manager
      • Mar 2018 - Mar 2019
      • college park md

    • Financial Advisor
      • Apr 2016 - Jan 2017
      • Laurel, Maryland

  • ProLogistix
    • Baltimore md
    • Warehouse Worker
      • Nov 2015 - Feb 2016
      • Baltimore md

    • Office Manager
      • Nov 2012 - Jul 2013

      General office duties Provided excellent customer serviceAssisted adjuster input estimates in CCC ONE and RomeInspected vehicles for Enterprise Car Rental Scheduled potential customersInterpreted for Spanish speaking customersVerified customer coverage information with insurance carriers

    • Assistant Manager
      • Feb 2011 - Oct 2012

      Effectively managed four employees Recruited and interviewed sales associate candidatesAdministered employee reviews and disciplinary actionsTrained employees on product information, store policies and customer service etiquetteProvided excellent customer service by assisting with purchasing and registration inquiries.Accurately and efficiently handled cash and credit transactions

    • Assistant Manager
      • Apr 2011 - May 2012

      General office cleaning

    • Admin Asst.
      • Jun 2006 - Jan 2011

      Acted as a liaison between clients and ownerAssisted and supervised contractor jobsAnswered and screened callsScheduled and maintained client appointment calendarPrepared correspondence as neededAccurately and responsibly handled cash and check payments

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Customer Service”

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