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Yvette C. profile image

Yvette C.

Service Coordinator at All Star Access Hire
Intro Book
Experienced customer service professional with 8+ years of experience and a Certificate III in Business to Business Sales.
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Location
Truganina, Victoria, Australia, AU
Languages
  • English -
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Bio

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Yvette C. is a seasoned customer service professional with 8+ years of experience in various roles, including Admin Assistant, Customer Service Representative, and Service Coordinator. She holds a Certificate III in Business to Business Sales and a Certificate II in Business. Yvette has worked in multiple industries, including retail, manufacturing, and logistics, and has developed strong communication and problem-solving skills.

Credentials

  • SIR30412 – Certificate III Business to Business Sales
    -

Experience

  • All Star Access Hire
    • Service Coordinator
      • Jul 2022 - Present

  • .......
    • Full time mummy
      • Apr 2016 - Present

  • Designer Doorware
    • Customer Service Representative
      • Jan 2020 - Jul 2022

  • Victorian Fireplaces
    • Hoppers Crossing, Victoria, Australia
    • Sales Assistant
      • Feb 2019 - Aug 2019
      • Hoppers Crossing, Victoria, Australia

  • Toll People
    • Order Picker
      • Oct 2016 - Mar 2017

  • Sampford IXL
    • Truginina VIC
    • Customer Service
      • Sep 2013 - Apr 2016
      • Truginina VIC

  • FLAMESTOP AUSTRALIA PTY. LTD.
    • Rowville VIC
    • Customer service & Internal Sales
      • 2012 - 2013
      • Rowville VIC

  • Selectronic Australia
    • Chrinside Park VIC
    • Admin assistant / Customer service & Internal sales
      • 2010 - 2012
      • Chrinside Park VIC

      My Responsibilities Included:- Answering phones, filing invoice and folding/ allocating mail- Greeting clients and customers- Cash/Eftpos handling- Arranging board room for meetings – including making tea and coffee- Set up for training or conferences (organizing brochures, name tag, food etc.)- Keying purchase order / Entering AP tax invoices (Data Entry via CBA system)- Raising return authorities / En (Data Entry via Flexsoft system)- Dispatch/ invoicing goods && coordinating stock with the warehouse- Answering all customer enquiries by phone, email or fax- Correspondence with transport companies- Book flights and accommodation for Managers and Sales team- Enter clock cards and time sheets for payroll

  • Dixie Cummings Enterprises
    • Bayswater VIC
    • Customer service/ Internal Sales
      • 2007 - 2010
      • Bayswater VIC

      My Responsibilities included:- Answering High Volume incoming calls- Helping customers with enquiries - spare parts, fabric samples, replacements, repairs.- Keying orders (Data entry via Pronto System)- Providing customers with stock levels and ETA of goods.- Authorising Credit claims/ interacting with offsite repairers.- Scanning/ filing.- Training Staff to learn Customer service.

Education

  • 2001 - 2007
    Pembroke Secondary Collage
    High School, Business Administration and Management, General

Suggested Services

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Industry Focus. “Agriculture, Construction, Mining Machinery Manufacturing”

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