Experience

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  Pos Aviation (a subsidiary of Pos Malaysia)

  • Federal Territory of Kuala Lumpur, Malaysia

  • Senior Management

    • Aug 2021 - Present
    • Federal Territory of Kuala Lumpur, Malaysia

    1. Update and communicate with/to Business Units and other stakeholders on flight schedule, flightmovements and parking bay allocations, changes and update into RMS System.2. Check for availability of all flights movement controls, manpower planning and equipment for all typesof ground services above the wing (for ATW Planner Coordinator) and below the wing (for BTW PlannerCoordinator)3. Main controls the working routines and keeps track of internal parties’ and vendors’ performance andKPI.4. Coordinates operational safety/load security checks on aircraft prior to departure, which also includesthe coordination of all operational activities during irregularities and unexpected delays.5. Communicates and orchestrate all phases of entire ground handling operation of aircraft handling,including catering, cleaning, fueling, crew movements and passenger boarding/de-boarding.6. Preparations for all aircraft manpower planning and equipment availability on daily and ADHOC basis7. Leading Daily ORM Meeting for all BU & Stakeholders and attending all Customer Airlines complaints& issues8. Responding all emails & ADHOC requests from other operators or external AirlinesKey Competencies.i. Integrity and Trustii. Interpersonal Savvyiii. Drive for Excellenceiv. Teamworkv. Managing Shared Visionvi. Problem Solving & Decision Makingvii. Strategic Thinking

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  Qatar Airways

  • Qatar
  • Airlines and Aviation
  • 700 & Above Employee

  • OCC Crewing & Specialist for Qatar Executive & Amiri Ops

    • Jul 2012 - Feb 2021

    1. Overseeing all shift activities including the coordination and monitoring of all functions to ensurework is performed in a consistent manner with airport policies, procedures, and CAA regulations, and inaccordance with airport standards and to ensure the crewmembers safety and security of VVIPpassengers and OCC employees.2. Continuous monitoring of all flight operations of Qatar Executive & Amiri Ops and where the safety ofa flight is in doubt, take all possible steps to ensure the safety of crewmember and VVIP passengers3. Tactical decision making4. Disruption management5. Proactive management of possible longer term exposures to daily operationsIn case of a Flight Safety Occurrence of Operational Disruption, the Duty Manager on duty notifies theappropriate company personnel / authorities In case of an emergency, alarming and calling together theCrisis Management Team6. Operations Pre-planning / fleet tail assignment based on maintenance requests7. Flight monitoring and fleet control8. Internal and external communications9. Sending the schedule and rotation plan, annual vacations for crewmember, annual and trainingplanning for all private & Amiri crewmembers10. Preparing / handling reports and feedbacks11. Controlling the work of OCC Crewing positions and all other internal positions that are delegatedpositions to OCC but not being part of OCC by organization set up12. Filling the daily operations crewing checklist13. Providing recommendations on improving processes, systems and management practices in OCCcrewing14. Developing and amending OCC crewing procedures & manual15. Other duties assigned by Senior Manager of Operations Control and Other Duty Managers &Stakeholder

  • Officer Crew Control

    • Nov 2006 - Jun 2012

    1. Maintains all operating crewmembers flight schedule by monitoring aircraft performances,movements and operating conditions.2. Reviews and amends crew rosters to ensure optimal deployment and compliance with legalregulations3. Responsible creating legal, optimized roster for private crew and Amiri crew4. Specialized optimization system and all other roster-related activities within deadlines5. Meet QCAA requirements as stipulated in OM part A-Chapter 76. Handling crew leave & training planning process and daily roster management7. Ensure crew assignment as per legalities, training requirement, additional special request based onoperating flight schedule and VVIP personal request8. Constructively participate and offer supports to other stakeholders if operationally required9. Monitoring and ensure all operating crew hotel and transportations at outstation are well preparewithout any legal issue based on private jet & Amiri Ops requirements10. Ensure Crew Rostering system are in correctly updated and managing crew shortage due to flightdisruption & delay11. Assist and response to any emergency or major operational disruption affecting Qatar ExecutivePrivate & Amiri Ops or its subsidiaries12. Keep abreast with any market trends and development13. Attending management meeting and major daily briefing14. Team leader in Rostering, Training and Concierge15. Multi-tasking while sorting operational and daily issues16. Calculating Flight Duty Period (FDP) of Flight deck / Cabin Crew and MaintainCrew Rosters complied with QCAA (Qatar Civil Aviation Authority).17. Coordinate with the other managers & flight ops stakeholders during flight disruption to minimize effects on flight due to Tech/Cabin Crew legalities.

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  Malaysia Airlines

  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  • Airport Services Supervisor

    • May 1997 - Oct 2006
    • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

    • Handling Arrival and Departure Flights• Check-in passenger• Handling unscheduled and delayed flights• Checking passenger travel documents• Maintaining high Customer Service with passengers, handlers and airliners• Solving all issues during delays, missing flights and other operational disruptions

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  PERSPECS-TAISEI-KAJIMA-SHIMIZU-HAZAMA CONSURTIUM (KL AIRPORT PROJECT DEVELOPMENT)

  • Malaysia

  • Maintenance Supervisor

    • Jan 1995 - Apr 1997
    • Malaysia

    - Inspect facilities periodically to determine problems and necessarymaintenance and constructions site.• Prepare weekly & daily maintenance schedules and allocate site work.• Recruit, supervise and train maintenance technicians.• Hire and supervise tradesmen during installations, repairs or maintenance(construction workers, contractor, electricians, plumbers etc.)• Ensure all site work are on schedule and avoid delay• Inspect and maintain building systems (heating, ventilation etc.)• Contribute to the development of maintenance budget and ensurecompliance• Monitor inventory of materials and equipment• Participate in coordination of projects (e.g. renovations)• Ensure adherence to quality standards and health and safety regulations

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  Erliza Jaya Enterprise Sdn Bhd

  • Seremban, Negri Sembilan, Malaysia

  • Junior Supervisor

    • Jan 1994 - Dec 1994
    • Seremban, Negri Sembilan, Malaysia

    Making sure site workers that report to you meet performance and company expectations. Giving instructions to site workers and ensuring that the work environment is safe, secure and healthy. Meeting required deadlines.