Experience

• 

  Discover Energy

  • Adelaide, South Australia, Australia

  • Sales Consultant

    • Jul 2020 - Present
    • Adelaide, South Australia, Australia

    Key responsibilities: • Reporting to national manager and marketing coordinator• Customer service, pre-sales, and after-sales: Educate potential customers about energy plans and rates. Help customers with quotations, enquires, and sign-up procedures. • Marketing coordinating: Develop market focused growth strategies. Identify marketing channels and opportunities. Manage campaigns on social media. Prepare and organize events and product exhibitions.• Business development: Establish and grow prospective customers pipeline and database. Build and maintain relationships with prospective customers, existing customers, stakeholders, and channel partners• Sales support: Produce charts and spreadsheets to help analyze sales data and review performance• Training: Provide customer service training to sales assistant

• 

  China Influencer

  • Adelaide, South Australia, Australia

  • Marketing Coordinator

    • Aug 2019 - Dec 2019
    • Adelaide, South Australia, Australia

    Key responsibilities: • Multitasking skills and research skills: Efficiently manage and maintain Facebook, Instagram, and WeChat official accounts with creative and engaging content to attract more followers and improve the popularity of the company.• Project management, problem solving and interpersonal skills: Demonstrated a high level of time management to assist with the planning, promotion and organization of events.• Customer service and communication skills: Provide customer focused internal and external customer service to ensure all needs were met.