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Bio

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Yu Xiang Koh is a seasoned event planner with experience in corporate conferences, dinner and dance events, and exhibition booths. He has a strong background in customer service, having worked as a barista and vaccinator, and has also interned at the President's Office and Resorts World Sentosa. Yu holds a Bachelor of Hospitality Business with Honours from the Singapore Institute of Technology and a Diploma in Customer Experience Management with Business from Republic Polytechnic.

Credentials

  • Environmental Control Coordinator
    National Environment Agency
    Oct, 2023
    - Apr, 2026

Experience

    • Junior Experience Manager
      • May 2023 - Dec 2023
      • Singapore

      • Led the end-to-end planning process for a diverse range of events - Corporate conferences, Dinner & Dance, exhibition booths and event theme conceptualisation• Streamlined logistics and coordinated vendor communication, technical setup, and on-site activities for flawless event execution• Fostered relationships with vendors, cost negotiation, and ensuring high-quality services• Served as the client liaison, conducting regular meetings to align plans with client needs• Providing guidance and maintaining a smooth event flow• Executed crisis management, resolving issues during events to minimise disruptions

    • Barista
      • Oct 2022 - Jan 2023

      • Handling and serving of food and beverages to customers • Attended to customer’s request with POS and cashiering duties • Present menu, recommend and answer questions on food and beverages

    • Vaccinator
      • May 2021 - May 2022
      • Singapore

      • Attended over 100 both local and international a day with questions and enquiries• Preparation of vaccine• Administering of vaccines

    • Household and Programmes Intern
      • Sep 2018 - Mar 2019
      • Singapore

    • Guest Services
      • Apr 2017 - Jan 2018
      • Singapore

      • Attended over 100 both local and international guest a day with questions and enquiries• Upselling and cross-selling Universal Studio Passes to park visitors with 15% leading to sales• Managed membership and ticketing with cash and inventory handling

Education

  • 2021 - 2024
    Singapore Institute of Technology
    Bachelor of Hospitality Business with Honours, Hospitality Administration/Management
  • 2016 - 2019
    Republic Polytechnic
    Diploma, Customer Experience Management with Business

Suggested Services

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Industry Focus. “Events Services”

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