Bio
Experience
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CLUSTER Cairo
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Egypt
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Programs and Operations manager
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Nov 2020 - Present
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Egypt
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Egypt
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Business Consulting and Services
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1 - 100 Employee
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Senior Accessibility Auditor and Senior Projects Coordinator
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Jul 2019 - Sep 2020
- Develop, monitor, evaluate and report departmental work activities and project plans.- Establish manuals of operating systems for auditing, reporting and feedback which was awarded by the Zero project as one of the best practices all over the world.- Monitor and evaluate the performance of 4 team members including setting team KPIs, tasks’ delegation, feedback and team appraisals.- Manage projects budgets and ensure all financial related documents and reports are updated regularly. - Head the on the job training process for new team members including accessibility auditor and Interns.- Guide and coach the accessibility auditors.- Execute and supervise buildings’ assessment process end to end to ensure that the buildings are accessible for persons with disabilities. - Draft and submit auditing reports.- Consult and present accessibility solutions for external partners.- Review, provide feedback and approve accessibility auditing reports for accessibility auditors.Lead the project and technical team in the following projects:First accessible metro station (2017-2020): The project aims at creating a model for a fully accessible metro station, starting with two metro stations (Faysal and Cairo University) with a budget of 4 Million EGP.
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Senior Accessibility Auditor
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Jan 2017 - Jul 2019
Lead the project and technical team in the following projects:- Cairo University first accessible sidewalks and crossings (2017-2019): The project aims at creating accessible sidewalks and crossings for persons with physical impairments and persons with visual impairments with a budget of 3 Million EGP.- Luxor city is more accessible for all (2017-2018): The project aims to increase the accessibility level of karnak temple and Luxor museum to accommodate different needs for persons with disabilities with a budget of 2 Million EGP.
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Assessment Specialist
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Jan 2016 - Dec 2016
Lead the project and technical team in the following projects:Entaleq Project (2015-2017): Entaleq in an application and website that locates the venues and determines its accessibility level.
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Assessment Executive
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May 2015 - Dec 2015
Lead the project and technical team in the following projects:The ramp project (2015-2020): It's an ongoing project that takes place once every year, the project aims at providing different venues with ramps to increase its accessibility level.
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Community Engagement Specialist
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Dec 2018 - Mar 2019
- Coordinated and assisted in planning for the community related activities inside the project.- Monitored the project impact for each activity over the community through data collection and data analysis.- Identified and implemented the creative use of evolving social media platforms such as facebook and digitizing the governmental services.- Assisted in supervision of all on ground activities, through designing field work surveys and interviews questions with beneficiaries inside each governorate.
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Intern
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Apr 2015 - May 2015
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Education
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2013 - 2014faculty of Economics and political science
Post Graduate Diploma, International Relations and Affairs -
2009 - 2013Faculty of Economic and Political Science Cairo University
Bachelor's degree, Political Science -
1997 - 2009El-Mohamdia Language School
Thanaweya amma
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