Bio
Experience
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Texchem Food
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マレーシア
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Operations Manager
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Aug 2021 - Present
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マレーシア
WORK EXPERIENCEオペレーションマネージャーとして星乃珈琲店のセールス、QSCの向上、ドトールの商品開発、およびプロキュアメントとして発注、調達業務に従事。文化の違うメンバーと試行錯誤をしながら、日本らしさ、日本の食文化を広める。2021- until nowSushi King Sdn Bhd | 199501001007 (330201-V) MalaysiaOperation Manager / Procurement at Hoshino coffee malaysiaOperation Manager・ Operation improvement of 5 Hoshino coffee shops and training of service and Japanese hospitality・ Management of 50 local staff・ New store openingProcurement・ Purchasing products from supplier・ coordinating delivery schedules and arranging delivery to stores・ calculating order quantities as 30 days stock holding days
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Gong Cha
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東京都
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Business start-up Sales Promotion Department Product Development Manager
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Mar 2015 - Mar 2020
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東京都
日本一号店立ち上げ店長。その後、3店舗の立ち上げを行い、店長の育成等に従事。並行し海外支社とのコミュニケーション、商品開発、PR、オペレーション開発等包括した仕事を遂行。行列の絶えない人気ブランドに成長させたProduct developmentIn all cases, we proposed products using the product-out method.1. We think about who and what value we want to offer through our products2. Set goals and sales goals in the product calendar3. Product concept decision.4. Selection of suppliers and raw materials.5. Product prototype, food safety survey, ordering operation based on sales forecast6. SOP confirmation of manufacturing process, education7. Delivery to stores, launch to customersOther Experiences1. Trading company decided to import ingredients from Master Franchisordelivery route, warehouse, import fee, import permit business, etc. are negotiated and decided.Even after that, we regularly review the response frequency and situation to maintain the best condition.2. Contract with domestic raw materials supplier for domestic limited drink/food releaseDeveloped and introduced 15 new drinks and 20 foods(All developed drinks are within the 5th ranking)Appointment to a food dealer who handles products, request for sample, Negotiate the number of orders, place orders, deliver to stores, and control inventory after launch.We thoroughly investigate not only the taste but also the raw materials, and release after repeated tasting meetings and adjustments with our business partners. 3. Uniform/Detergent / Consumables / Employment agencyContact each contractor, give a competitive presentation if necessary, and make a contract.Check the usage method and specifications one by one, and perform without omission.4. Collaboration with designer companies, and PR outsourcersResponsible as an internal contact for news release confirmation, distribution, and update work. If necessary, sign a contract with another company, not complete the contract, but review the work content of the other party while considering the work content and capacity.5. Contract for new kitchen equipment
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McDonald's
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日本
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Store Assistant
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Apr 2012 - Mar 2015
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日本
2012 - 2015新卒入社。ピープルマネジメントを自身の仕事の基盤として持っていきたいと考え、最初の仕事として選択。チームビルディングや、店舗運営、P&Lの知識を学ぶ。McDonald's Japan Co., Ltd. TokyoSales Department Store Manager・Served as a store staff・Create shifts for employees, order raw materials, operate stores, and manage sales・Communication for employee motivation was highly appreciated.・Learned a lot about human resource development.
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Education
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2007 - 2012早稲田大学 WASEDA University
Bachelor's degree, Japanese language and litereture -
2007 - 2011早稲田大学 WASEDA University
Diploma of Education, japanese literature
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