Experience

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  Housekeep

  • London, England, United Kingdom

  • Customer Retention and Operations

    • Feb 2022 - Present
    • London, England, United Kingdom

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  Sky

  • Luton, England, United Kingdom

  • Customer Sales Advisor

    • Nov 2021 - Feb 2022
    • Luton, England, United Kingdom

    Creating a welcoming and interactive atmosphere with information and advice on all the products and services provided by Sky. Dealing with day-to-day enquiries and helping customers give them the best customer service.Achieved 100% on almost all the KPIs particularly excelling mobile sales by 200% during the Christmas season.Promoting services to new and existing customers and building relationships.Dealing with customer objection/complaint handling and updating in-house systems with the customer account information.Training new employees and helping them with sales.

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  Ideal Career

  • London, England, United Kingdom

  • Digital Marketing Assistant

    • Oct 2020 - Nov 2021
    • London, England, United Kingdom

    Research new online media opportunities that may benefit the business including mobile, social media, development of blogs and forums;Design website banners and assist with web visuals;Conduct keyword research and web statistics reporting;Contribute to social media engagement and brand awareness campaigns;Contribute to company and industry blogs and manage e-communications;Develop and integrate content marketing strategies;Keep up to date with current digital trends; andManage the contact database and assist with lead generation activities.

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  Phoenix Biz Solutions

  • Cardiff, Wales, United Kingdom

  • Content Creator | Digital Marketing Intern

    • Jun 2021 - Sep 2021
    • Cardiff, Wales, United Kingdom

    Create Content for the website and other social media handlesSupport Digital Marketing teamAssisting with Search Engine Optimization (SEO)Handling and assisting with social, media campaigns Managing Administration tasks

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  Velocity Organisation

  • Pune, Maharashtra, India

  • Recruitment and Corporate Sales Trainer

    • Aug 2019 - Jun 2020
    • Pune, Maharashtra, India

    Work closely with Human Resource Department to develop recruitment strategy;Shortlist candidates using Job and person specifications;Support managers in interview and selection process;Liaise with managers to determine training needs and schedule training sessions;Design effective training programs; Select and book venues;Conduct seminars, workshops, individual training sessions etc.Prepare educational material such as module summaries, videos etc.Support and mentor new employeesKeep attendance and other recordsManage training budgetsConduct evaluations to identify areas of improvementMonitor employee performance and response to training

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  OmnePresent Technologies - OutSystems Partner

  • Pune, Maharashtra

  • Content Creator and Marketing Trainee

    • Jun 2019 - Sep 2019
    • Pune, Maharashtra