Bio
Experience
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India
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Machinery Manufacturing
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200 - 300 Employee
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National Head - Product Support (Concrete Pumps)
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Apr 2022 - Present
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Regional Business Head
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Mar 2021 - Oct 2022
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DY. General Manager
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Jun 2012 - Mar 2021
•Managing parts and service activities through service team spread in Regional•Monitoring Parts activities of regional warehouses.•Conducting market survey and responsible for product support.•Coordinating with OEM’s. •Resolving customer complaints and maintain excellent relations with customers. •Effective administration of Warranty and Guarantees.•Developing and implementing best practices for preventive, productive and corrective maintenance.•Overseeing logistics.•Dealer Development and monitoring dealer’s activities through area managers/Engineers.•Technical support to all team members.•Periodic technical trainings of Service engineers, as well as site trainings for customers.
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SANY HEAVY INDUSTRY (I) PVT LTD.
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Pune Area, India
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Sr. Manager Service
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Aug 2008 - May 2012
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Pune Area, India
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Escorts Limited
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Pune Area, India
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Manager - Service
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Aug 2006 - Aug 2008
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Pune Area, India
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Service Engineer
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Oct 1996 - Jul 2006
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Education
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Maharashtra Institute of Technology
Postgraduate diplom, Operations Management and Supervision -
KHATU SHYAM INSTITUTE OF MANAGEMENT AND TECHNOLOGY PRIVATE LIMITED
Bachelor's degree, Mechanical Engineering -
1993 - 1996Y.B.Patil polytechnic
Engineer’s Degree, Mechanical -
1980 - 1991M.S.S.High School
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Industry Focus. “Machinery Manufacturing”
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