See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Yi (Fiona) Bai is a seasoned marketing professional with experience in event planning, risk management, and customer service. She has held various roles in marketing and customer-facing positions, including Marketing Director and Customer Service Representative. Bai has also pursued higher education in business and international relations.

Credentials

  • Motivating Gen Z Learners: What Parents and Teachers Need to Know
    Coursera
    Apr, 2023
    - Apr, 2026

Experience

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Marketing Director
      • Feb 2022 - Present

    • Marketing Committee
      • Mar 2021 - Feb 2022

    • First-Year Intern
      • Oct 2020 - Mar 2021

      Attending on a rotational basis in each committee within the Executive Portfolio (Events and Diversity & Inclusion) Promoting RCPA events to first year students through social mediasCreating games for RCPA social activity and Allyship workshop through Kahoot to promote enjoyment visually andaudibly

    • Startup Team Member
      • May 2022 - Nov 2022

  • iQIYI.com
    • 中国 北京市
    • Commercial Advertising Risk Management
      • Mar 2021 - Jun 2021
      • 中国 北京市

      Organize, validate and consolidate the qualifications and legitimacy of existing and prospective clients in the system per local advertisement laws and regulationsUtilize in-house enterprise software to acquire, refresh, visualize and supply data for daily reports and updatesHold weekly meetings with business development teams on the topics of risk identified, potential mitigation proposedand reasonable timeframe for execution

  • China Construction Bank
    • Langfang, Hebei, China
    • Customer Service Representative
      • Sep 2020 - Oct 2020
      • Langfang, Hebei, China

      Strengthened the relationship with approximately ten clients every day by building rapport, answering inquiries about eligibility, providing information related to numerous e-banking services to align with clients’ goals and needsMaintained a customer relationship management dashboard with over 50 clients by updating profiles and scheduling regular follow-up meetings, resulting in a sales increase of over 10%Closely worked with over five co-workers by providing active support and timely coverage to maintain a high level of operational efficiency, resulting in a vibrant and collaborative environment

Education

  • 2020 - 2024
    University of Toronto
    Rotman Commerce
  • 2017 - 2020
    Brookes Westshore International IB School
    International Baccalaureate

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Non-profit Organizations”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles