Experience

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  TrustTree Co

  • Los Angeles Metropolitan Area

  • Brand Representative

    • Jun 2022 - Present
    • Los Angeles Metropolitan Area

    BUILDING AND MAINTAINING CUSTOMER AND DISPENSARY RELATIONSHIPSPROMOTING OUR BRAND AND PRODUCTSGENERATING SALES AND MANAGING SELL-THROUGHKNOWLEDGE OF COMPANY PRODUCTS, MISSION, VALUESEDUCATING PATIENTS, CUSTOMERS AND INDUSTRY STAFF ON PRODUCTS AVAILABLE, SERVICES, FEATURES, UPCOMING EVENTS, PROMOTIONAL DEALS, ETC.WORKING WITH SALES TEAM TO GATHER SALES AND MARKETING REPORTSTAKE CARE OF PRODUCT, EVENT KITS AND MERCHANDISEINVENTORY REPORTINGCUSTOMER SERVICE

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  Nordstrom

  • Riverside County, California, United States

  • Area Manager

    • Feb 2019 - May 2022
    • Riverside County, California, United States

    Detail oriented with excellent communication skills and a broad understanding of the operational and financial impacts of inventory accuracy and associated inventory integrity and quality process audit metrics. I am responsible for supporting the site Inventory Integrity and Quality as well as Operations team in ensuring high levels of unit accuracy, customer service and operational standards through leveraging data, information and observations to assess root cause of unit inaccuracy and process execution errors. A day in the life… Performing data analytics and trending associated with cycle count results, inventory adjustments and quality process audits Investigating root cause of unit variances and process execution errors Working with and influencing teams to define effective solutions to identified root cause of inventory inaccuracy and processing errors. Utilizing cross-functional partnerships to address identified people, process and system issues. Training associates on process and/or system changes and effective process performance

• 

  ShipBob, Inc.

  • California, United States

  • ICQA Associate

    • Apr 2015 - Dec 2018
    • California, United States

    Organized warehouse design to maximize space for stock while allowing for high volume traffic zones. Established and maintained good relations with customers, vendors and transport companies. Monitored work areas for cleanliness and functionality and removed obstacles for safety. Used pallet jacks to move items to and from warehouse locations. Received deliveries, scanned packages and updated orders in the internal database. Recognized defective material and reported issues to management. Counted and stocked different types of merchandise to comply with inventory control tag requirements. Examined packages and goods for damage and notified vendors of replacement needs. Moved large and bulky items manually or with pallet jacks or forklifts. Applied schedule, organizational and routing knowledge to enhance delivery planning. Managed warehouse system updates to increase productivity and reduce errors. Positioned products between receiving, storage and shipping areas as part of just-in-time supply chain management for major manufacturers. Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods. Generated warehouse shipping documents, packing lists and invoices. Staged and sorted multiple types of products for loading. Satisfied reporting requirements with timely and accurate logging of daily activities. Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results. Unloaded cargo from trucks with mechanized equipment. Complied with local, state and federal requirements involving shipping and handling of hazardous materials. Logged unit quantities and entered data into the inventory database. Accessed elevated products from manlifts and high-reach ladders. Employed first-in first-out protocols to reduce waste.