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Bio

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Yelil Ureña Castillo is a seasoned professional with experience in Customer Service, Marketing, and Management. He has held various roles in companies such as Ignition Program, DP World, and Helidosa Aviation Group, and has completed executive education programs from Harvard University and IE Business School. With over 9 years of experience, Yelil has developed strong skills in customer experience, marketing, and management, and has worked in multiple locations, including the Dominican Republic and Spain.

Experience

  • Ignition Program
    • Community of Madrid, Spain
    • Community Member
      • Jul 2022 - Present
      • Community of Madrid, Spain

  • DP World
    • Dominican Republic
    • Customer Experience Manager
      • Oct 2019 - Jan 2022
      • Dominican Republic

  • Helidosa Aviation Group
    • Dominican Republic
    • Customer Experience Director
      • Jun 2017 - Sep 2019
      • Dominican Republic

    • United Arab Emirates
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Executive Assistant
      • Jun 2016 - Jun 2017

    • Marketing Coordinator
      • Apr 2015 - Jun 2016

    • Marketing Coordinator
      • Sep 2013 - Apr 2015

Education

  • 2022 - 2022
    Esade
    Executive Diploma in Digital Business
  • 2018 - 2018
    Harvard University
    Executive Education
  • 2018 - 2018
    IE Business School
    Executive Program
  • 2018 - 2018
    IE Business School
    Executive Program
  • 2010 - 2014
    Universidad Iberoamericana
    Bachelor of Business Administration (B.B.A.)

Suggested Services

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Industry Focus. “Staffing and Recruiting”

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