Bio
Experience
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Lakeshore Learning Materials
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Greater Los Angeles Area
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Sales Administrator
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Sep 2011 - Present
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Greater Los Angeles Area
Supports sales and marketing managers by tracking, investigating, and reporting sales information; resolving problem.• Maintains promotional database by inputting invoice and bill-back data.• Updates managers by consolidating, analyzing, and forwarding daily action summaries.• Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.• Resolves promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managers.• Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.• Provides sales vs. projection results by preparing and forwarding sales tracking reports.• Forwards samples by entering request; arranging shipment; notifying customer.• Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports.• Prepares sales presentations by compiling data; developing presentation formats and materials.• Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses; forwarding for reimbursement.• Accomplishes department and organization mission by completing related results as needed.
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Education
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El Camino College
Suggested Services
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Industry Focus. “Customer Service”
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