Experience

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  RTDS Group

  • Sarnia, Ontario, Canada

  • Merchandiser

    • Jul 2023 - Present
    • Sarnia, Ontario, Canada

    Conducted sales and merchandising activities, planogram resets, and display buildsConducted client audits as neededCompleted detailed reporting and managed in-store inventory, stock replenishment, and packing overstock/returnsEstablished exceptional working relationships with in-store staff, especially key decision-makers such as store managersCompleted ongoing client training online and in-field as required

• 

  Mosaic North America

  • Sarnia, Ontario, Canada

  • Merchandise Specialist

    • Mar 2021 - Present
    • Sarnia, Ontario, Canada

    Conducted sales and merchandising activities, planogram resets, and display buildsConducted client audits as neededCompleted detailed reporting and managed in-store inventory, stock replenishment, and packing overstock/returnsEstablished exceptional working relationships with in-store staff, especially key decision-makers such as store managersCompleted ongoing client training online and in-field as required

• 

  Embr

  • Sarnia, Ontario, Canada

  • Sales Associate

    • Sep 2019 - Present
    • Sarnia, Ontario, Canada

    • Provide customers with the product informaton• Recording customer’s experience and achieving sales target

• 

  Transcom

  • Ontario, Canada

  • Technical Support Advisor for Apple Care

    • Jul 2021 - Jun 2023
    • Ontario, Canada

    Engaged with callers, actively listened, analyzed, and isolated tech issuesNavigated multiple applications to research solutionsMultitasked in systems while patiently providing step-by-step instructionsCalmly provided conflict resolution and navigated frustrated customer situationsWorked independently with discipline and motivation to succeed in a virtual environmentWorked in a highly structured environment with strict adherence to assigned full-time schedule, handling high-volume inbound calls from customers

• 

  Exon Tax and Financials Inc

  • Sarnia, Ontario, Canada

  • Tax Assistant

    • Feb 2021 - Apr 2022
    • Sarnia, Ontario, Canada

    Gathering financial documents: Assisting individuals in collecting and organizing the necessary financial documents, such as W-2 forms, 1099s, receipts, and other income and expense records.Data entry and recordkeeping: Entering the financial data accurately into the tax software or forms, ensuring that all information is recorded correctly.Tax calculations: Calculating tax liabilities and deductions accurately based on the provided financial information and current tax laws.Identifying deductions and credits: Helping individuals identify eligible tax deductions and credits to minimize their tax burden and potentially increase their tax refunds.Reviewing tax returns: Assisting in reviewing completed tax returns to ensure accuracy and compliance with tax regulations.Answering tax-related questions: Addressing any tax-related inquiries the individuals may have and providing clarifications on tax matters.Filing tax returns: Assisting in the submission of tax returns electronically or through traditional filing methods.

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  JOHN'S RESTAURANT

  • Sarnia, Ontario, Canada

  • Supervisor

    • Oct 2019 - Feb 2021
    • Sarnia, Ontario, Canada

    Conducted regular inspections of the restaurant kitchen to ensure proper standards of hygiene and sanitation were maintainedOversaw food preparation, presentation, and storage to ensure compliance with food health and safety regulationsChecked in on dining customers to inquire about food quality and serviceMonitored inventory and ensured adequate stocking of food supplies and other restaurant essentialsMonitored the restaurant's cash flow and settled outstanding billsReviewed customer surveys to develop and implement ways to improve customer serviceResolved customer complaints in a professional manner

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  New life A G church

  • Delhi, India

  • Volunteer Staff

    • Mar 2015 - Apr 2019
    • Delhi, India

    Lesson planning and curriculum preparationConducting engaging and age-appropriate lessonsMaintaining a positive and disciplined classroom environmentBuilding relationships with children and parents/guardiansNurturing spiritual growth through prayer and reflectionAssisting with church-sponsored events and activitiesCollaborating with other teachers and church staffEnsuring child safety and following protocols