Experience

• 

  Abbott

  • Alameda, California, United States

  • Market Access, Abbott Diabetes Care

    • May 2023 - Aug 2023
    • Alameda, California, United States

    Main Tasks•Developed reimbursement focused physician education strategy for 400 sales associates that reduced out-of-pocket costs for patients and increased revenue for our division•Created a financial model comparing various sales strategies and used the data to influence the executive board on the optimal path forward•Conducted surveys, interviews, and ride-alongs with the Diabetes Sales Team to identify pain points, document best practices, and propose a physician education program to management

• 

  SEIU

  • Greater Seattle Area

  • Salesforce Product Owner

    • Nov 2019 - Jul 2022
    • Greater Seattle Area

    SEIU 775 Benefits Group is the nation’s leading organization dedicated to improving the skills, health and sustainability of the home care workforce. We serve more than 49,000 caregivers through health and wellness programs and provide 20,000 caregivers with affordable, high-quality medical, prescription, vision, hearing, emotional wellness and dental plans.Main Tasks• Lead the Salesforce Classic to Lightning migration• Assist in Product design and vision• Manage Salesforce enhancements and features from ideation through development • Work with stakeholders to define and document business requirements• Define and analyze metrics that inform the success of products

• 

  Porch

  • United States
  • Technology, Information and Internet
  • 700 & Above Employee

  • Salesforce Administrator

    • Jun 2017 - Nov 2019

    Provide support to the organization through the customization and configuration of theSalesforce platform. • Manage the Salesforce.com database and reporting• Provide training and support to users • Provide administrative support to the sales team • . Coordinate related projects

  • CSM II

    • Oct 2016 - Jun 2017

    Account Manager for Porch professional's in the greater Texas metropolitan and all Spanish speaking accounts • Manage a 200+ book of business• Work with Local Retail Specialists to close the supply demand gap • Develop strategies to expand with small business owner's .

  • Account Manager

    • Oct 2015 - Oct 2016

    Porch.com is the free home network that connects homeowners and renters with the right home service professionals based on who neighbors have used, project and cost history, and friend and neighbors' endorsements. In addition, Porch helps home professionals get more business, better exposure, and higher revenue with free business profiles and paid marketing & analytics tools. Main Tasks • Form and maintain relationships with home service professionals• Build profiles for professionals to expand current clientele base • Maintain Salesforce accounts for all business transactions • Ultimately, redefine/simplify the way home owners approach home improvement