Experience

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  Boston National Title

  • Charlotte, North Carolina, United States

  • Team Lead Title Exam

    • Aug 2020 - Present
    • Charlotte, North Carolina, United States

• 

  Boston National Title, LLC

  • Charlotte, North Carolina, United States

  • Sr. Title Examiner

    • Jul 2011 - Present
    • Charlotte, North Carolina, United States

    Review and examine all title search done for a property•Correct any errors found on the Title Commitment as needed •Apply proper charges or fees depending on the type of policy being insured•Answer any inquiries from the processing teams regarding title documents•Process and answer incoming emails with questions or changes needed on the title work•Assist Team lead with any administrative duties as assigned to include balancing invoices from vendors.•Invoice a file accordingly and provide the same to our clients as requested•Created the Error Log for all departments

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  Carnival Cruise Lines

  • ARC Desk Coordinator

    • Jan 2007 - Jun 2010

    Generate weekly reports to reflect all sales, commissions, providing all this information to airline accounting•Process all full and partial refunds for Corporate Air and Voyage•Apply proper penalties charges per Airline contracts•Generate financial reports for the Airline Reporting Corporation•Research all discrepancies on daily and weekly reports •Maintain excellent communication with all co-workers as well as being a team player•Coordinate and maintain good organization on payments made to the airlines•Administrative duties assigned as needed by the finance department

• 

  Unique Vacations Inc

  • SR ARC Desk Coordinator

    • May 2005 - Jan 2007

    Responsible for auditing airline tickets and make sure all tickets have been entered correctly.•Generate reports for the Airline Reporting Corporation•Research all finance discrepancies on daily and weekly reports •Generate weekly reports to reflect all airline sales, commissions, etc•Maintain excellent communication with all customers and representatives•Coordinate and maintain good organization on payments made to the airlines•Provide support to the Pricing and Costing Department, updating Travel Agencies information

• 

  Interval International Inc

  • CSR/FINANCE

    • Jan 1998 - Jan 2005

    Customer service, claims, sales, accounts receivable, account collection•Data entry, PowerPoint charts, WordPerfect, filing, charge entries•Solving billing, and collection problems, updating personal records•Establish and maintain excellent customer service with customers•Post payments to more than 150+ accounts daily, balance daily charges

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  Colegio Jesus de Nazareth

  • Lab Teacher/Substitute

    • Jan 1996 - Jul 1997

    Substitute when needed for English teachers for elementary age students•Help students using the lab when required for class assignments •Conduct the necessary teaching as required to cover all class objectives•Establish and maintain excellent rapport with students in a profesional as well as humane manner•Listen to all students concerns as well as parents with proper communication manners