Experience

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  United States Postal Service

  • Columbia, Maryland

  • Operations Supervisor

    • Apr 2000 - Present
    • Columbia, Maryland

    To communicate with coworkers, and subordinates by telephones, in written form, email or in person. Providing guidance and direction including setting performance standards, and monitoring performance. Making decisions and solving problems, encourage and build mutual trust, respect, and cooperation among team members. Organize, plan, and prioritize daily work schedule. Evaluate information to determine compliance with standards. Resolve conflict by handling complaints, settling disputes, resolving grievances and conflicts, or otherwise negotiating with others. Work directly with the public, interpreting information for others by analyzing data.

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  Agency Sevices, Inc

  • Linthicum, Maryland

  • Inside Sales Representative

    • Nov 1989 - Apr 2000
    • Linthicum, Maryland

    To provide positive and professional support to Sales Managers in a direct manner with new and existing customers. To assist in creating and implementing solutions to all issues to endure that the department meets the company goals. To conduct contact and administrative changes as needed to maintain and satisfy customers needs. To assist in completing sales projects including proposals and marketing.