Experience

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  Randstad Brasil

  • Brazil
  • Human Resources Services
  • 700 & Above Employee

  • Talent Solutions Director

    • May 2024 - Present

  • Commercial Director

    • Jul 2021 - May 2024

    Randstad is the global leader in the HR services industry. By serving as a trusted human partner in today's technology-driven world of talent, we support people and organizations in realizing their true potential.

• 

  Grupo IOB

  • São Paulo, SP, Brasil

  • Senior Manager - Commercial & Customer Success - Business Information (Content) BU

    • Sep 2019 - Mar 2021
    • São Paulo, SP, Brasil

    *Former Sage Brasil.Reported to Business Unit VP and responsible for Telesales, Strategic Alliances and Partnerships, Large Accounts Management - farmer and hunter, Strategic Planning, GTM Strategy, Customer Success, Technical Support and Training.

• 

  Atento Brasil

  • São Paulo Area, Brazil

  • Business and Operations Director

    • Sep 2016 - Sep 2019
    • São Paulo Area, Brazil

    - Reported to Business VP and responsible for Telesales - B2C and B2B operations from Telecom companies in Brazil and D2D sales for Telecom and Finance industries;- Managing operations with around 2.800 seats and 6.000 HC’s in 6 different sites, and around 3.000 salesrep around the country selling financial (acquiring) and telco services.

• 

  SKYTEF

  • São Paulo Area, Brazil

  • Sales Director

    • Sep 2013 - Sep 2016
    • São Paulo Area, Brazil

    - Responsible for developing new business in Payment solutions (SaaS): EFT (Electronic Fund Transfer), E-Commerce, Reconciliation and Mobile; - Business development and partnership with software integrators and developers;- Dealing with Large local customers like Outback, Burger King and Starbucks, and with new international customers which want to establish business in Brazil.

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  WIV Consultoria

  • São Paulo Area, Brazil

  • Entrepreneur - Sales and Business Director / Senior Consultant

    • Oct 2007 - Sep 2013
    • São Paulo Area, Brazil

    - Responsible for developing business and strategic partnerships, providing IT and telecommunication solutions – voice, data and VAS (mobile);- Business development and partnership with the largest ISP´s (UOL, Terra, Globo.com) and TELCO´s (Vivo, Claro, NET, Oi) in Brazil, selling VAS (Data Security - SaaS, mobile solution), developing actions with the main objectives of maximizing ARPU, increasing the subscriber basis and minimizing churn; - Responsible for developing new business in EFT, Reconciliation and Mobile Payments in Brazilian market;- Management Consulting: Start up, Business Strategy, Sales and Marketing.

• 

  McAfee

  • São Paulo e Região, Brasil

  • Consumer Country Manager

    • 2012 - 2012
    • São Paulo e Região, Brasil

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  Movicel Telecomunications

  • Luanda, Angola

  • Sales and Marketing Director

    • Mar 2006 - Sep 2007
    • Luanda, Angola

    - Reported to CEO and managed 400 people, responsible for Marketing: Strategic Planning, Public Relations, Product Development; Sales and Customer Care;- Launched a broadband wireless internet access service and several new products and campaigns, reaching the revenue of USD 170 million and EBITDA of USD 56 million in Sep/2007;- Led the company to grow from 600.000 customers in Apr/2006 to 1,6 million customers in Sep/2007;- Outsourced part of call center, with 120 employees, reducing the operating cost around 20%, and improving the quality of attendance.

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  Vivo

  • São Paulo Area, Brazil

  • Senior Sales Manager

    • Sep 1999 - Mar 2006
    • São Paulo Area, Brazil

    Senior Enterprise Sales Manager – From Oct/01 up to Mar/06- Reported to Regional Director and managed a sales team with 70 people and 100 dealers;- Responsible for Direct, Indirect and Government Sales Teams, and Sales Operation area;- Responsible for launching new commission system, also adopted by the competitors;- Improved the Average Revenue Per User (ARPU) and increased Wireless Data Transmission and VAS selling, leading the Business Unit from 20.000 new customers in 2002 to 200.000 new customers in 2005; Job Before: Regional Sales Manager – Retail – From Sep/99 up to Sep/01- Managed a sales team with 65 people, responsible for making the “sell in” and “sell out” in the largest retailers within Greater São Paulo area – Fast Shop, Casas Bahia, CBD, Pernambucanas, C&A, Carrefour and CommCenter. Assistance in creating Training Material, Sales Flow Process, Sales Compensation and control reports.

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  MCOMCAST S/A (Metrophone)

  • São Paulo Area, Brazil

  • Sales Supervisor - Direct Sales (Nov/97)

    • May 1997 - Sep 1999
    • São Paulo Area, Brazil

    - Reported to Sales Director and managed a sales team with 16 people and 03 assistants;- Responsible for creating the Training material, Sales Flow Chart, Sales Compensation and control reports, - Considered the supervisor with the best result in 1998. - Since Dec/98, responsible for a special project, oriented to large companies in order to provide a Mobile Extension (PBX) solution, working closely with engineering and marketing areas.Job Before: Account Manager - Indirect Sales

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  IMCO do Brasil Ltda (GE Capital)

  • São Paulo Area, Brazil

  • Account Manager - GMB and Fiat

    • Mar 1996 - Apr 1997
    • São Paulo Area, Brazil

    - Reported to National Sales Manager and managed a region inside São Paulo, consulting the General Motors Company dealerships in Marketing, Sales, Training and Operations, introducing the Extended Warranty Program launched in Brazil, creating action plan to be implemented in dealerships in order to generate new sales.Job Before: Regional Sales Manager

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  Kodak

  • São Paulo Area, Brazil

  • Marketing Consultant

    • Sep 1994 - Feb 1996
    • São Paulo Area, Brazil

    - Reported to Country Manager and managed a team with 04 employees;- Assistance in creating Training Material, Sales Flow Chart, Sales Compensation and control reports;- Responsible for market and competitors analysis; development of Brazilian suppliers; P&L Management; new products launching; contact with advertising agencies; - Letter of Recognition for the good work carried out in the implementation of the business in Brazil.

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  PCI COMPONENTES S/A

  • São Paulo Area, Brazil

  • Product Manager

    • Aug 1993 - Sep 1994
    • São Paulo Area, Brazil

    - Start up of Software department, being responsible for all the processes, from the first contact with international suppliers, imports, logistic, marketing, until the product sale through distributor.

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  IBM BRASIL

  • São Paulo Area, Brazil

  • Marketing Operations Specialist

    • Jul 1992 - Aug 1993
    • São Paulo Area, Brazil

    - Administrative support to marketing and sales areas, working with confidential information. Prize by the quality of services to the internal and external customers.

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  SID Informática S/A.

  • São Paulo Area, Brazil

  • Product Manager III

    • Nov 1986 - Mar 1992
    • São Paulo Area, Brazil

    - Competitors analysis, pricing, promotional material elaboration, new products launching, sales strategies, training to salesmen and distributors, development of partners and distributors, pre and post sales support, events coordination, etc..Jobs Before: Product Manager II - Nov/89 Product Manager I - Dec/88 System Analyst - Mar/88 Computer Operator TR - Nov/86