Experience

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  Siam Food Services Limited

  • Bangkok Metropolitan Area, Thailand

  • IT Supervisor

    • Oct 2010 - Present
    • Bangkok Metropolitan Area, Thailand

    - Install and configuring computer hardware operating systems and applications.- Monitor and maintaining computer systems and networks.- Conduct electrical safety checks on computer equipment.- Set up new users' accounts and profiles in active directory server.- Remote support for issue case of Branches.- Support repair and maintenance printer multifunction, printer dot matrix, printer sticker barcode etc.- Monitoring and upgrade security patch of windows 7,8- Network wiring for Re-location office.- Create purchase requisitions for IT hardware/software.- Report faults and maintaining logs on servers and computer.- Monitoring temperature control and dehumidifier machine of server room. - Helpdesk support all users.- Planning computer replacement and replenishment of company.- Responsible for supporting that the SAP application server and applications are installed and configured properly and remain running smoothly.- Manage network access and guarantees that users and SAP can communicate with each other.- First level support and second level support SAP module for all users Siam Food and Vina Siam Food. - Monitor availability of SAP instances, application servers.- Monitor Monthly / Weekly and dairy SAP Backups DC and DR.- Monitor of DR standby server.- SAP Profile Generator: maintain activity groups/ roles, user creation, user maintenance, change passwords, find a missing authorization etc.- Manage of the Transport Management System (TMS) for new configuration of SAP system.- Transport Requests and investigate and resolve transport failures/ errors.- Manage change requests for new customization programs of SAP system.- Manage, configure and monitor PDA device to connecting data from SAP to PDA.

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  CENCAR LTD. (CARREFOUR THAILAND)

  • Bangkok Metropolitan Area, Thailand

  • IT Helpdesk

    • Nov 2009 - Oct 2010
    • Bangkok Metropolitan Area, Thailand

    - Support users via telephone and remote VNC case by case- Do maintenance jobs including fixing testing PC and hardware of all functions in the company- Install, configure & upgrade operating system & software- Contact suppliers for PC's maintenance

• 

  Thai Airways International Public Company Limited

  • Bangkok Metropolitan Area, Thailand

  • IT Support Technician

    • Mar 2007 - Nov 2009
    • Bangkok Metropolitan Area, Thailand

    - Record each job (hardware/software errors) using Remedy system- Update details of all Hardware in the company including warranty, date of fixing, properties etc.- Contact vendors regarding to send items to be repaired or changed- Make quotations and supply equipment to Procurement Department and vendor- Support TG's appointed agents in case of problems of hardware and systems- Support service cargo and take care of TG domestic offices- Collect internal phone calls and solve problems when it occurs- Install, configure & upgrade operating system & software- Coordinate with organizers in order to set up computer systems and required devices and support on the special events of Thai Airways Plc.