Experience

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  MFEC

  • Innovation Consultant, Business Development, Pre-sale, Delivery Manager and Project Manager

    • Sep 2011 - Present

    Accomplishment- New Business : Smart Solution in Various Industrial- New Business : Cloud IoT Platform Subscription with Predictive and Analytic- First standard baseline process, procedure, work flow and document- First standard price in Pay-Per-Use service model- Win Managed Services project with several customer by Pay-Per-Use service modelHighlight Customer- ZPOT- PTT Group- SCB- PEA- PITH- MTL- KBank- BDMSResponsibility- Managed major proposal processes from initiation to implementation- Managed a portfolio of each project to meet target- Recommended and helped customers select merchandise based on their needs- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently- Collaborated with cross-functional teams to develop project schedules and action plans- Defined project deliverables and monitored status of tasks- Delivered status reports to stakeholders for operation performance, capacity forecasting and planning purposes- Developed standard process, procedure, work flow and document that align with ITIL framework- Developed standard price for Pay-Per-Use service model- Monitored and tracked status in several projects- Reduced and controlled expenses by improving resource allocation

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  Thomson Reuters

  • Global Product Qualification and Support Consultant

    • Jul 2010 - Aug 2011

    Accomplishment- Global extranet hub (ELF)- Multicast global extranet (Elektron)Responsibility- Qualification tested hardware and environment that use for each global product- Consulted engineer on-site to solve the problem (3rd level support)- Develop technical document for on-site engineer to operate- Designed, managed, implemented and proved of concept on global extranet hub (ELF) and multicast global extranet (Elektron)

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  Hewlett-Packard

  • ITO Service Delivery Representative V

    • May 2007 - Jul 2010

    Accomplishment- HP Certificate : Outstanding Support to CustomerHighlight Customer- CPB- Nokia Network- P&G- IT One- Thai Summit- Siriraj HospitalResponsibility- Consulted infrastructure solution to customer- Designed and implemented infrastructure to customer in several fields- Managed operation team at customer to meet SLA- Developed and Delivered operation report and infrastructure availability

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  Sirivatana Interprint

  • IT Manager Assistant

    • Dec 2005 - May 2007

    Job Description- Manage the System and Network Administrator to maintenance, monitor and create the computer system.- Manage the User Support to maintenance the user computer.- Plan to implementation or upgrade system- Survey and integrate technology to improve performance of working in each department.- Manage work and schedule for System Administrator, Network Administrator and User Support- Distribute work to System Administrator, Network Administrator and User Support- Train System Administrator, Network Administrator and User Support- Design, plan and upgrade existing system and network for improve the performance of working.

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  Assumption University of Thailand

  • Administrative and User Support Manager

    • Oct 2002 - Dec 2005

    Job Description- Developing, Maintaining and Monitoring Server and Service.- Developing, Maintaining and Monitoring Network.- Developing and Maintaining Computer in Training Room and Faculty Computer.- Manage work and schedule for Administrator and User Support- Receive request from user and distribute work to Administrator and User Support- Train Administrator and User Support- Manage stock and purchase project plan- Design, plan and upgrade existing system and network- Developing, Maintaining and Monitoring Server and Service of Faculty of Science and Technology- Developing, Maintaining and Monitoring Network of Faculty of Science and Technology- Developing and Maintaining Computer of Faculty of Science and Technology

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  Solution One Telecom

  • System and Network Administrator

    • May 2001 - May 2002

    Job Description- Design, Developing, Maintaining and Monitoring Server and Service.- Design, Developing, Maintaining and Monitoring Network.- Developing and Maintaining Computer at office.- Setting OTA for send WAP setting to customer.- Installation Nokia Active Server for Company that buy.- Study Nokia Active Server and related.

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  Assumption University of Thailand

  • System Administrator, Network Administrator, User Support and Teacher Assistant

    • Nov 1998 - Apr 2001

    Job Description- Developing, Maintaining and Monitoring Server and Service of Faculty of Science and Technology- Developing, Maintaining and Monitoring Network of Faculty of Science and Technology- Developing and Maintaining Computer of Faculty of Science and Technology