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Bio

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Wincate Ngatha is a seasoned professional with experience in managing client relationships, business planning, data analysis, and public relations. She has worked in various roles, including Relationship Manager, County Representative, News Reporter, and Field Interviewer.

Experience

  • Zeraki
    • Kenya
    • Relationship Manager - Embu Region
      • Dec 2019 - Present
      • Kenya

      1.Managing and retaining relationships with existing clients in assigned regions2. increasing client base within Embu region through client acquisition3. leading the implementation of strategic business plans to address the needs of the customer so as to position Zeraki Analytics as the preferred service provider.4. Identifying new business opportunities through existing relationships by upselling and cross-selling5. Ensuring our clients have a great customer experience with our product6. payment follow-up from clients as per the set schedules

    • county representative -Embu Region
      • Apr 2019 - Sep 2019
      • Kenya

      1.Managed office logistics and oversaw the procurement of office supplies ,office assets and utility bills2. Organizing county performance records systematically in soft and hard copies for overall company evaluation.3.Reviewing pre and post-data entry forms as per the laid down quality control measures.4. Recruitment of field agents for data collection within Embu region.5.Assessing and compiling reports for staff members working in the field.

    • News Reporter
      • Jul 2017 - Sep 2017
      • Kenya

      1.News writing whereby I gathered and analyzed information about newsworthy events to write news stories for the Agency.2.Video camera operations and electronic news gathering (ENG) 3.Worked at the front desk as a receptionist whereby I interacted with client that came in the office, received and forwarded phone calls, addressed customer concerns and complaints promptly, received and sort daily mail and ensured that the reception area was tidy and presentable.

  • Ipsos
    • Nairobi, Kenya
    • Field Interviewer
      • Feb 2014 - Apr 2015
      • Nairobi, Kenya

      1. Engaging with respondents by conducting interviews in accordance with instructions to obtain various specified information.2. Review data obtained from interview for completeness and accuracy.3. Presenting findings to the supervisor

Education

  • 2015 - 2018
    Multimedia University of KENYA
    Bachelor of Applied Communication, Corporate Communication

Suggested Services

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Industry Focus. “E-Learning Providers”

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References

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