Bio
Experience
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Utande Internet Services
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Zimbabwe
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Account Manager
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Apr 2024 - Present
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Zimbabwe
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Axis Solutions Africa
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Bulawayo Province, Zimbabwe
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Key Account Manager
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Apr 2023 - Mar 2024
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Bulawayo Province, Zimbabwe
* Covering the Southern Region of Zimbabwe presenting the Whole Product Portfolio* Ensuring 100% Customer retention by developing and maintaining mutually beneficial business relationships.* Acquiring new accounts for continuous sustainability
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Regional Sales Officer
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Oct 2013 - Mar 2020
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Bulawayo
Channel DevelopmentKey Accounts ManagementStrategy formulation and implementationCustomer relationship management
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Firstel Cellular
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Bulawayo, Zimbabwe
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Account Representative
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Jul 2010 - Sep 2013
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Bulawayo, Zimbabwe
*Present and sell airtime and cellular phone handsets and services to current and potential customers.*Spearheading the introduction of new ICT products and services*New business development.*Ensuring that set sales targets are met and exceeded.*Key accounts management.*Market Intelligence.*Resolving customer complaints and concerns.*Preparing daily, weekly and monthly sales reports.
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Telecontract (Pvt) Ltd
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Harare Zimbabwe
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Sales & Marketing Officer
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May 2008 - Jun 2010
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Harare Zimbabwe
*Present and sale company products and services that included Wimax, VSAT, VOIP, Fibre, ADSL e.t.c to current and potential customers.*Follow Up on new leads and referrals resulting from field work.*Establish and maintain current and potential relationships.*Identify record and resolve client concerns and complaints and advise management of such customer concerns immediately.*Assist in the implementation of company marketing plans.*Develop and maintain sales materials and current product knowledge.*Prepare a variety of products status reports including follow ups and product performance on the market.*Follow up for collections and payments.*Liaising with the billing department.
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Snr Sales Representative
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Jun 2004 - Jul 2006
* Marketing and selling company's products and services* Formulatiing and implememnting business strategies* Spearheading outreach programes* Ensuring that set sales targets are met and exceeded* Handling customer enquiries and complaints* Generating invoices and quotations* Carrying out public relations activities
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Education
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2005 - 2008Institute Of Administration & Commerce
Marketing Management, Marketing Management -
2018 - 2020CIM | The Chartered Institute of Marketing
Professional Diploma, Marketing Management -
Charterted Institute of Marketing
Professional Diploma, Marketing Management
Suggested Services
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Industry Focus. “Telecommunications”
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