Experience

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  Freelance Artist, designer and writer.

  • Remote

  • Freelance Writer

    • Mar 2017 - Present
    • Remote

    • Written and published meticulously-composed pieces for a wide gambit of industry scopes including Academics, Fashion and Private Transportation Copywriting as well as journalistic pieces in interactive entertainment, alternative-culture, socio-political opinion and odd news subject matter.• Utilized best practices in the aspects of SEO research and implementation by way of WordPress and Google Analytics.• Currently and/or Formerly performed extensive work for the following publications and companies: The Inquisitr, Blasting News, Ultius, NicerShoes, Buyseasons Enterprises and RushCube.

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  Intuit

  • Remote, USA

  • Pro-Dev Lead

    • Dec 2016 - Present
    • Remote, USA

    • Aided over a dozen tax professional in technical back-end systems and processes.• Mitigated communications between floor-level leadership and back-end analyst teams. • Provided exceptional customer service and technical support for Intuit TurboTax™ tax preparation software. • Guided over 50 daily customer calls regarding general tax questions and inquiries in a remote work-from-home environment..

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  Imperial Supplies

  • Salisbury, NC

  • Order Picker

    • Dec 2014 - Dec 2016
    • Salisbury, NC

    • Utilized above-average organizational skills to handle all inbound and outbound automotive and industrial supplies in support of Grainger Inc. and Imperial Supplies LLC business needs.• Applied SAP/AS400 inventorying systems to all ordered automotive/machine maintenance products by placing them with the proper shelves upon receipt from receiving department ensuring ready access as needed.• Ability to read and understand documents for instance job orders, operating instructions and events manuals, time sheets, waste worksheets, every day production reports and the like.

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  DynoHelp LLC

  • Charlotte Area, North Carolina

  • Field Service Technician/Shop Manager

    • Mar 2013 - May 2014
    • Charlotte Area, North Carolina

    • Performed fabrication shop/office duties directly with engineering in the performance of clerical, logistics and production duties.• Performed engine dynamometer tests for development, durability, and calibration of reverse-inertia 901-series SuperFlow™ Dynamometers.• Data collection and analysis for validation utilizing WinDyn™ software and necessary hardware and software related issues and solutions.

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  United States Army

  • Ft Riley, KS

  • 12B Combat Engineer

    • Oct 2009 - Dec 2012
    • Ft Riley, KS

    • Trained and guided lower enlisted soldiers in daily tasks and basic combat engineering and infantry skills, tactics, and tasks as well as the use of route clearance vehicles in a combat environment. • Operated, maintained, and trained on route clearance vehicles, military vehicles, and heavy construction equipment.• Performed basic construction functions utilizing hand tools of various applications.

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  Caterpillar Inc.

  • Jacksonville Area, Florida

  • Lead Assembler/Welder/Fabricator

    • May 2007 - Apr 2009
    • Jacksonville Area, Florida

    • Handled power tools in the production of construction work equipment for use on Caterpillar Construction Vehicles. • Utilized various forms of Torches, Plasma Cutters, and overhead carrying equipment for the repair, modification and construction of equipment in an operations plant setting.• Provided quality inspection of all the equipment's welds, structural integrity, and overall design of all work tools.

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  Commercial Metals Company

  • Jacksonville, Florida Area

  • Welder/Team leader

    • Jan 2006 - May 2007
    • Jacksonville, Florida Area

    • Performed Shielded Metal Arc Welding and Metal Inert Gas welding operations on various forms of concrete forming equipment. • Instructed and directed workers on the repair, modification and delivery of forming equipment and related implements.• Performed basic construction operations with various power and hand tools in an operations plant environment.

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  Comcast Cable

  • Jacksonville Area, Florida

  • Outbound Sales Representative

    • Feb 2005 - Aug 2006
    • Jacksonville Area, Florida

    • Made outbound cold and warm calls to customers to garner interest in purchasing additional Comcast Cable services. • Met aggressive Team Lead sales and recruitment goals pertaining to the multimedia and entertainment industry.• Generated work orders and provided assistance to customer service calls as business dictated.

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  CSD

  • Jacksonville Area, Florida

  • Relay Service Operator

    • May 2005 - Dec 2005
    • Jacksonville Area, Florida

    • Performed duties of telephone/switchboard operator; receives, directs, and relays routine and emergency calls to appropriate areas and individuals. • Received and relayed emergency alarms/calls (e.g., Code 500, emergency panel) accordingly to departmental and hospital procedures.• Guided installation of telephone Device for Deaf and hearing impaired (TDD); instructs customers in use.

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  Scottish Inn

  • Jacksonville Area, Florida

  • Front Desk Clerk

    • Sep 2003 - May 2005
    • Jacksonville Area, Florida

    • Provided customer service and hotel hospitality services in a widely recognized hotel. • Maintained records and logs of various guests and services in a front desk setting.• Helped facilitate to the needs of the business in various general office and grounds inspection roles.