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William O Doherty is a seasoned professional with a strong background in customer service, marketing, and team leadership. He has worked in various roles, including Innovation Lead at Aspire Lawyers, Client Partner at GDS Link, and Reconciliation & Control Specialist at Three Ireland. William holds a Postgraduate Degree in Innovation & Enterprise Development from Trinity College Dublin and a Bachelor of Business (Level 8) from Galway-Mayo Institute of Technology. He is proficient in multiple languages, including English, French, and Irish, and has completed various online courses on LinkedIn.

Credentials

  • Create A Brand Strategy
    LinkedIn
    May, 2020
    - Apr, 2026
  • Crunch Time: How to Be Your Best When It Matters Most (getAbstract Summary)
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Entrepreneurship: Finding and Testing Your Business Idea
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Overcoming Overwhelm
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • How to Network When You Don't Like Networking
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Jeff Dyer on Innovation
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • SQL Essential Training
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Microsoft Teams Essential Training (2018)
    LinkedIn
    Feb, 2020
    - Apr, 2026

Experience

  • Aspire Lawyers
    • Melbourne, Victoria, Australia
    • Innovation Lead
      • Oct 2023 - Present
      • Melbourne, Victoria, Australia

  • GDS Link
    • Ireland
    • Client Partner
      • May 2022 - Jul 2023
      • Ireland

  • Three Ireland
    • 28-29 Sir John Rogerson's Quay, Dublin Docklands, Dublin, D02 EY80
    • Reconciliation & Control specialist
      • Feb 2020 - May 2022
      • 28-29 Sir John Rogerson's Quay, Dublin Docklands, Dublin, D02 EY80

      I fulfil a reconciliation and control role in the Customer Payments function within Three Ireland. I am responsible for designing and documenting new reconciliation processes stemming from systems changes within the organisation. Running daily and monthly control reports and providing reconciliation support and assurance of customer payment operations. The role is also responsible for the timely reconciliation of transactional, sub ledger, billing and bank data.

  • Fidelity Investments
    • Dublin, Leinster, Ireland
    • Reconciliation Associate
      • Jan 2018 - Feb 2020
      • Dublin, Leinster, Ireland

      As a Reconciliation Associate I manage resources and process customer needs by coaching, advising, evaluating and supporting staff to ensure the accurate and timely completion of Cash, Position, Bank, Fund, and/or Proxy reconciliations for Fidelity Mutual Funds. These functions are completed through various systematic, written, and verbal interactions with the Fund Accounting Teams, TAAC, Cash and Banking Operations, Fidelity Transfer Agents, Transfer Agent Banks, and other internal partners.

  • McGettigan's
    • Greater New York City Area
    • Marketing Executive
      • Nov 2016 - Aug 2017
      • Greater New York City Area

      Planning, developing and implementing effective marketing communication campaigns.Monitoring ongoing campaign spend against the budget, keeping accurate records and highlighting where variances occur.Producing an accurate summary of total spend at the end of a marketing campaign.Assisting in the production of ongoing competitor analysis and reporting, with particular reference to pricing, presentation and promotion.Generating and executing marketing campaigns across social media platforms such as Twitter, Facebook, Instagram, YouTube and many more

    • Ireland
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales Executive
      • Mar 2015 - Nov 2016

      To sell new and used vehicles via the use of an effective sales process, whilst at the same time achieving the best profit for the business.Deliver a first class service & customer experienceCarry out accurate appraisals of all vehicles offered for part exchange.Using various sources, prospect for new and used car customers on a regular basis to create additional sales opportunities.Develop and maintain full product knowledge of all products, accessories, prices and key features of major competitors.To participate in planning sales campaigns and promotions to maximize sales.Demonstrating strong communication skills and immaculate presentation.

    • Product Genius (BMW)
      • Dec 2014 - Mar 2015

      Keeping up to date with the latest product information.Providing customers with specification information about all BMW products.Ensuring all Retail Center staff are up to date on the latest product information and that their knowledge is of a high standard.Planning and managing the customer test drive process with the Sales Executive and offering product insight during the test drive appointment.Responsible for the preparation of the showroom, ensuring a strong selection of demo cars are available and that the showroom is always presentable for customers.Pro-actively approaching customers in the showroom to welcome them and see if they need any help.Supporting the Sales Executive with insight and product knowledge for customers, when required.

Education

  • 2022 - 2023
    Trinity College Dublin
    Postgraduate Degree, Innovation & Enterprise Development
  • 2014 - 2015
    Galway-Mayo Institute of Technology
    Bachelor Of Business (Level 8), Marketing
  • 2011 - 2014
    Galway-Mayo Institute of Technology
    Bachelor Of Business (Level 7), Marketing
  • 2005 - 2011
    CBS Roscommon
    Leaving Certificate

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Law Practice”

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