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William Mack is a seasoned professional with a Master's Degree in Management Information Systems and experience as an Emergency Management Specialist, Professional Photographer, and Team Leader. He has worked with the Social Security Administration and the Housing Authority of Baltimore, developing effective communication and visual presentation skills. With expertise in Microsoft Office, Excel, PowerPoint, and Windows, William has a strong foundation in computer technology and software applications. As a team player with excellent research and customer service skills, William has a proven track record of delivering results in fast-paced environments.

Experience

    • Visual information specialists
      • Jun 2003 - Aug 2010
      • 1500 Woodlawn Drive

      Computer Technical Experience: Office of Central Operations (OCO), Office of Management and Operations Support (OMOS) and Center for Material Resources Support (CMR), to include a member of SSA Occupant Emergencies Organization (OEO). As the Visual Information Specialist (GS-1084-09), 80 hrs./wks., $47847 at Social Security Administration, 1500 Woodlawn Drive, MD 21241. Work with management and customers to develop effective communication. Whereby, performing multiple functions in the daily operation of assignment for the employee, development, and training branch (EDTB). With two and half years of specialized experience in performing the website duties in designing, executing and implementing all phases of a website platform. Moreover, many of the duties performed, would be to maintain a daily calendar to manage the video-conferencing and tele-conferencing equipment located in the Associate Commissioner’s conference room. Also, in this position, it was required to produce visual PowerPoint presentations, with graphics, charts, displays, for display on OCO website. Emergency Management Program Testing trained and test staff on proper emergency evacuation procedures. Work with other Federal Departments: Member of Social Security Administration, Occupant Emergencies Organization (OEO). Lead interdepartmental emergency evacuations.

    • Baltimore, City
      • Apr 2002 - Aug 2003

      Work with senior citizen instructing basic functions and applications for computer.

Education

  • 2009 - 2015
    University of Phoenix
    Master’s Degree, Management Information Systems, General
  • 2009 - 2013
    University of Phoenix
    Bachelor of Applied Science, Information Technology (BSIT) Degree, Information Technology
  • 2004 - 2005
    New Horizons Computer Learning Center Certificate
    Certification, •Microsoft Office FrontPage • HTML 4, Levels 1,2, & 3 •Photoshop CS Levels 1 & 2
  • 1988 - 1990
    New York Institute of Photography, New York
    Diploma, Commercial Photography
  • 1987 - 1988
    St Philip. College
    BS degree incompleted, Computer/Information Technology Administration and Management
  • 1983 - 1983
    US Army Chemical School
    Diploma, Chemical NCO Advanced Course
  • 1978 - 1978
    United States Army Chemical School
    Diploma, Chemical Staff Specialists # 533 – 78
  • 1975 - 1976
    University of Hawaii-West Oahu
    Two years, Criminology

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Information Technology”

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